After the latest upgrade to Remote Desktop Manager, my Navigation pane is gone

Disabled

Published 9 years ago

Good morning,

I updated to 3.0.9.0 at the end of last week.

After I did so, the Navigation pane is entirely gone.

I can sort-of muddle my way to one session at a time by poking around in the Dashboard when all connections and other windows are closed, but this is obviously not as intended.

I have refreshed and control-refreshed several times, as per the troubleshooting entries I've been able to find.

I have also reset the layout, which did not help this particular issue (It did however, clear up a mismatch of window size to window content size that just started happening this morning).

I have deleted the layout folders.

I do not have any filters set.

What can I do to get my Navigation pane back?

If an uninstall/reinstall is needed, is there a way to preserve my connections?

All Comments (6)

David Hervieux

Published 9 years ago

Hi,
Could you post a print screen? You can try Alt+F8 to bring back the navigation pane.

Regards

David Hervieux

whsv

Published 9 years ago

Good morning David,

Thank you for the quick reply!

Here is my Dashboard after just having been logged into, then closing, our server "WebTst1".

https://goo.gl/photos/LTHqU5gaUrSDiLVq8

Here is my Dashboard after fully restarting the program. I was unable to get back to this view today after closing my session to "WebTst1". The UI elements seem to be broken here, too. There is no place I can click or hover to get my Navigation back.

https://goo.gl/photos/is1VtLRQJmHEnBxz5

And here is my Dashboard in the "Entries" tab, from which I have been able to muddle my way to a connection.

https://goo.gl/photos/rHpFzymbWWSJus4v9

t01

Published 9 years ago

Hello,

I have the exact same problem, Navigation Pane is gone, neither Alt+F8 nor a Window => Reset layout work.

Thanks in advance

David Hervieux

Published 9 years ago

Could you both try to close your application and delete *.lyt from %LocalAppData%\Devolutions\RemoteDesktopManagerFree

David Hervieux

t01

Published 9 years ago

That did it, the Navigation pane is back for me.

Merci

whsv

Published 9 years ago

Hi David,

Thanks again for sticking with me! I appreciate it!

I deleted all the *.lyt files and upon restart, I'm back in business, thanks!