Losing connection list

does it also come back if you do a full refresh?
press refresh while holding CTRL

What DVLS version do you use?

Regards

No, a full refresh does not work.

We are on DVLS 4.0.7.0 and RDMS 12.0.8.0

It was working fine last night when I left work, but when I come in this morning, the connection list is gone again despite re-opening the program, so I have had to recreate the data source.

Hello,

Have you recently moved the SQL database from a server to another one? If yes, which method have you used, full backup+restore, SQL Export/Import wizard?

Best regards,

No. The SQL database has always been in the same location since installation.

Any ideas on this?

We have only just purchased DLVS and deployed to 120 end points. This problem is affecting multiple users and my manager is on my back

Not sure if you've asked aready but could you please send us your database schema.



On the DVLS machine, in RDM, running as Administrator go to:

Tools -> Devolutions Server Console -> select the server in the list -> Edit -> Database -> Email Schema to Support

Please add "Attn: Stefane" to the message body.




Thanks,

Hi Stefane, I've just done this.

I also regularly get this error message from my local machine even though I am an administrator:



I just log in and make the changes from the DVLS server itself instead.

Hello,

About the Unable to save the entry error, do you get the Administrator privileges from a Role?

If yes, could you please check if the Use simplified security option box is enabled? Another customer got this issue and resolve it by unchecking the Use simplified security option box.



And next time you get the Unable to save the entry error, could you please check in Administration - Data Source Logs if there is something relevant about this error?



Best regards,

Thanks Erica, yes we get our admin from a role. I've ticked simplified security so will see how that goes and let you know.