We are running Remote Desktop Manager 12.08 on a Windows 10 version 1607 64bit notebook with second monitor - both 1920x1024 res, DPI Scaling 125% for both notebook and second monitor.
If outside of RDM, I manually RDP to a Windows 10 workstation or a Windows 2016 server, fullscreen with smart sizing checked, resolution of both are perfect, desktop icon sizes nice size, etc.
However if I do the same thing from within RDM in Embedded tab mode (which we prefer), the desktop icons, etc (in fact everything) are much larger however still sharp. See attached screenshot images of both. If we select Undocked or External rather than Embedded (tabbed) then screen resoltuion is back to normal and acceptable.
Is there a reason Embedded mode is displaying enlarged our RDP embedded sessions to Windows 10 and Windows 2016 servers? If we RDP embedded to Windows 7 or Server 2008 the issue does not exist. So our thought is it must have something to do with the way embedded interacts with DPI Scaling on Windows 10 hosts.
Hello,
Could you please try the solutions described in this help article?
https://help.remotedesktopmanager.com/index.html?troubleshooting_hdpiscalingissues.htm
Best regards,
Marc Beauséjour
Hi Mark,
We have "Disable display scaling on high DPI settings" already checked (yes restarted RDM) - also tried unchecked and makes no difference either.
Anything else we can try - can you reproduce?
Cheers,
Dale.
Mark,
Also confirming within RDM that our RDP embedded session is set to "Default" for Remote Desktop Size and "Smart reconnect" for Screen Sizing Mode.
I can set to custom Desktop Size of 1920 x 1080 to match my monitors, however even though size wise everything looks great, the entire image itself is pretty unfocused.
Cheers,
Dale.
Hi,
Just for a test could you try to change the RDP to RDP to 7 in File->Options | Type - RDP?
Regards
David Hervieux
David,
Had already tried all lower RDP versions including 7.0, still appears exactly as described in Embedded mode.
Regards,
Dale.
What happen if you set the mode to Scrollbar?
Regards
David Hervieux
David,
Mode to Scrollbar - where is that setting?
Under Display the choices are External, Embedded or Undocked.
Cheers,