Double click on tab for full screen
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I very often have two or three servers in session. Until recently I could go to my running icon and see several session and select the one I needed to focus on, but that has disappeared with recent updates, and I also would like to be in the main remote desktop manager and just double click on the tab of the already open session and go to full screen with a double click.
Thanks
Tony DiPonio
IT Manager of Infrastructure
Letica Corporation
All Comments (11)
Hello Tony,
We have fixed an issue related to the focus. Which version do you use? Could you verify if you have the latest version?
Regards
David Hervieux
I am currently on 12.0.5.0 64-bit
Could you post a print screen of your running sessions?
Regards
David Hervieux
Here is my current two server sessions. attached
Capture.PNG
Hello,
Could you please try the solution described in this help article?
https://help.remotedesktopmanager.com/index.html?troubleshooting_sessionfocusissue.htm
Best regards,
Marc Beauséjour
I already had those set, but still have problems. Tried with options off and options on...no difference.
I will ask the QA to reproduce it.
Regards
David Hervieux
Hi tony,
Quick question, are you able to reproduce it every time ?
If so, do you think you can send us a quick video showing the steps you are taking to get the issue. This would greatly help us to resolve the issue faster.
Best regards,
Alexandre Roy
I can reproduce it. Its about lunch time here. I'll try to do a quick video this afternoon.
Thanks
OK, now everything is fine again. maybe because I closed all my session and started over.
Thanks
Tony
Hi,
it might be related to a layout issue, I can see text out of place near your search filter bar.
Could you reset your layout and see if the issue manifest again?
The option is in Window > Reset layout, see attachment.
Best regards,
Alexandre Roy
Reset layout.jpg