Data source spanning entire screen
I was on 11.7.6.0. Upgraded to 12.0.1. I think I started getting the DPI issue. Tried turning it off on the Windows way. Still didn't work. Tried uninstalling and reinstalling 11.7.6.0. Now when I launch, the local data source is spanning the entire window. I can launch an embedded RDP connection, but do not see it anymore. I can launch it to an external window without issue. Upgraded to 12.0.2.0 hoping it would resolve it, but it hasn't. It is not allowing me to see the embedded RDP window. Not sure what I did.
RDM Spanning.PNG
All Comments (9)
Hello,
Could you try to do a Window -> Reset Layout.
Best regards,
Jeff Dagenais
Hi JF,
We don't have a Reset Layout in Classic UI. The solution is to edit remotedesktopmanager.cfg located in%LocalAppData%\Devolutions\RemoteDesktopManager
Change the value SplitterDistance and EmbeddedSplitterDistance to 0.
This should reset the values.
Regards
David Hervieux
That got it. Only had EmbeddedSplitterDistance. Set to 0 and able to see the boundary now and slide.
Thanks
Hi David,
I had to re-create my Windows profile and I have this occurring again. My DPI is at 175%. Tried setting the cfg file back to 0 for the splitter, but it is not resolving. Any other ideas?
Thanks
Could you try to rename the remotedesktopmanager.cfg to .old?
Regards
David Hervieux
Appears to have reset to default. Now the scaling is off. Tried setting the executable to disable scaling in high DPI settings, but didn't make a difference.
RDM.PNG
I replaced the cfg with the old one while docked and able to move the data source window correctly now. However, text sizes in the data source and dashboard sections are very big. Menus at the top and after selecting them, show text normal size.
RDM2.PNG
Hello,
Please have a look at this help article for your font size issue
https://help.remotedesktopmanager.com/troubleshooting_hdpiscalingissues.htm
Best regards,
Jeff Dagenais
Able to get it working by updating video card. Thanks for your help.