Teamviewer and password credentials
Hello there,
we have a teamviewer connection using ID and password. The password is identical with the Windows account credentials password. So I wanted to set this credential entry as teamviewer connection credential. But then teamviewer was unable to connect telling me there was a network error.
If I add a second credential entry with only a password (no username or domain) and add it as credential to the teamviewer connection it is working.
What am I doing wrong? For me it should only use the parts from the credential which it needs - so only the password.
All Comments (12)
Hi,
We invoke the Team Viewer command line so I suspect that's a problem on their side. Could you try to open TV with the command line?
https://www.teamviewer.com/en/help/91-are-there-parameters-to-start-teamviewer
Regards
David Hervieux
I tried it by providing id and password and it worked. So In my eyes the invoked command is broken if the credential is not only specifying a password (as in my case there is username, domain and password).
Could you confirm with the credentials in the command line?
Regards
David Hervieux
If I manually create the command line string like the examples from the teamviewer page it is working.
Using RDM commandline seems to work (I am getting end of trial error from teamviewer - maybe it is executed in another context because it is licensed):
"C:\Program Files (x86)\TeamViewer\TeamViewer.exe" -i $HOST$ --Password $PASSWORD$
Thank you. I will ask our dev to check this.
Regards
David Hervieux
Hi,
Can you send me an export of your entry without the credentials through private message.
Samuel Baker
Fixed it! Should work fine in the next patch.
Samuel Baker
thx :-P
Ok the credentials seem to be passed correct now. But there seem to be some troubles in general using the teamviewer connection:
We are using teamviewer with a business license. But if I close teamviewer completely and try to connect over RDM to a teamviewer ID I always get an end of test time message from teamviewer. If I start teamviewer and then try to connect it is working.
If I want teamviewer to stay open and close the connection RDM is not switching back and it seems that the session is still running (sometimes it switches back but it takes minutes). I could activate allow multiple connections but I do not want to do that.
Hello Stefan,
I'm not sure we can do something for that since we don't have the control on Team Viewer. Do you have an idea?
Are you able to reproduce that if you simulate RDM with the command line again?
Regards
David Hervieux
(ok got logged out - the last message was written by me)
Hi,
We could add an option to force that while you are waiting for the fix.
Regards
David Hervieux