Scaling problems after 3.0.1.0 update
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I'm using the free version of the product and after the 3.0.1.0 update I installed today, I am experiencing problems with scaling. I'm using a SurfaceBook and it has a high resolution. I typically have the RDP sessions set to use the work area and the scaling was fine in the previous version. How do I get it to work the way it was before? I've tried setting connection resolution to a lower resolution, but it just shrinks the window, but the DPI is still really high.
All Comments (2)
Hello,
Please refer to this help article;
https://help.remotedesktopmanager.com/index.html?troubleshooting_hdpiscalingissues.htm
We have detailed the steps to make it work.
Best regards,
Mark Beausejour
Awesome, that appears to have fixed it. I guess the option was overwritten and I had forgotten where it was. I had tried the OS option, but it didn't appear to work. The app level option worked though. Thanks!