RDM crashes with vCloud Air sites

RDM crashes with vCloud Air sites

avatar

VCA has two sites, one called vCloud Air using HTML5 and one for Director using Flash/Flex. The later pops up a request in your embedded Chrome browser as shown in the attachment. If I answer this quickly, all is well. But if I don't, then I often find RDM all locked up and I have to End the task and start over. This also happens long into a session if Chrome and/or Director decide to throw the popup up again and I am not aware of it.

Sue

rm61128)_VCA Protocol Handler.png

All Comments (2)

avatar

Hello,
Do you want use to automatically launch in external mode when it's required? I don't know if it's possible by the way,

Regards

David Hervieux

avatar

Hi,

I've bee away for the week. I believe this is a true bug. The bug does not occur if I launch Chrome from RDM with login parameters for VMware's HTML5 vCloud Air site or their Director Flash site. No message pops up asking if I want to launch an external application. The bug, ie. RDM being totally locked up, occurs when I launch the RDM profile using the embedded Chrome. Maybe the fix is just "Don't do that", but it seems to be some sort of problem with the interaction between RDM and a Chrome alert message. If check the box, "Remember my choice", then RDM sometimes freezes up, but I then I can't directly pin the cause on the request to run the external application.

I say it's a Chrome alert message, but I get the impression that RDM is replicating Chrome's alert messages since the embedded version of Chrome has no GUI. So, regarding this specific alert message, titled: "Protocol handler", saying "Chrome needs to launch an external application, .... do you want to launch the application?", if I respond right away, there is no problem. If I go off and use another app, and come back after 5 minutes, RDM is locked up, i.e. clicking on the Yes or No button does nothing, and/or RDM won't respond to anything. I have to close RDM and re-start it. RDM also locks up if vCloud Director initiates a login on it's own after 20 or 30 minutes, pops up an alert asking again if it is OK to launch the external application, and I don't respond to the alert, then RDM is locked up when I return to RDM.

Sue