Cannot Launch .exe

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youchen
Disabled

Hi,


I've been using "Remote Desktop Manager Free" for long time.
recently, just realized it cannot launch any more.
From Task Manager, I saw, the .exe lunched, grab more and more memory, then disappear from the list of current running task.

I've tried so many times for re-installation, still not work.
It's wired, anyone know how to solve? Thanks a lot!




Environment:
Windows 7 Professional SP1 x64
Remote Desktop Manager Free (latest version as of 11/16/2016)

All Comments (6)

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Hello,

Which version of RDM Free Edition is installed on your computer?

Have you tried to restart your computer?

Best regards,

Jeff Dagenais

avatar
youchen
Disabled

Hi Jean-François,


Thanks for the reply, according to the installer, it's
2.7.1.0
which I believe is the latest since I downloaded it 3~4 hours ago.

yeah, i restarted my machine.
This problem is existing on my machine more than 2 months.

Besides re-install, I've tried Modify, Re-install by picking Option of Typical, Custom, Complete;
Cleaned %temp% Directory ect.

None of them work, every time I launch it, from Task Manager point of view, the RDM executable come up with Memory & CPU allocation, then Disappeared.


Environment:









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Hello,

Are you seeing the RDM icon in the taskbar?


If yes, what happen when you click on it?

Best regards,

Jeff Dagenais

2016-11-16_16-12-56.jpg

avatar
youchen
Disabled

Monitored while exe launched.
Nope, except Task Manager, I cannot find anywhere else which could indicating the executable running.

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Hello,

This is very strange.

Do you encounter the same issue with the Enterprise Edition?
http://remotedesktopmanager.com/Home/Download

Best regards,

Jeff Dagenais

avatar
youchen
Disabled

Yeah, that's why I post my case here, hope could help other folks who suffering the same problem.

Enterprise is Perfect running.
I uninstalled & re-installed Free version afterwards, then the Free version still in the same situation, just allocate memories more and more, then disappears from the Task Manager List.

As I monitoring, The memory allocation like the process of
allocating approx. 28,000 K
allocating approx. 43,000 K
allocating approx. 54,000 K
Task Disappeared.

I like using this Application so much, as of now, I can use Enterprise Edition under 30 days trial, what gonna happen if I am not buying it after 30 days?
Can I still use that with limited feature just like Free version? Or it will not let me use.

Anyway, Thank you so much Jean-François!