cannot delete folders in RDM 11.9.2.0

Published 9 years ago

Hello!

When i delete a folder in RDM version 11.9.2.0 it disapperars, but after a view minutes the entry is back in the list again. When the folder is deleted in version 11.7.6.0 the folder is deleted correctly.
I havent had this issue with connection entries, only with folders.

Regards,
Bernhard

Database Upgrade

All Comments (7)

Marc Beausejour

Published 9 years ago

Hello,

What type of data source are you using?

Best regards,

Mark Beausejour

Stéfane Lavergne

Published 9 years ago

Good catch, our QA also found the bug last night. I'm currently finishing the fix, it will be available in the next beta release.

Best regards,

Stéfane Lavergne

Berni

Published 9 years ago

Data Source is Microsoft SQL Server.

Thanks :)

Berni

Published 9 years ago

Hello!

It seems that the update dindn't Change the Situation. Some Folders still cannot be deleted in Version 11.9.6.0. I've tested to delete with an older stable Version but that also didn't work.

Regards
Bernhard

Jeff Dagenais

Published 9 years ago

@Bernhard

RDM 12 is now available and may resolve your issue, however, this version requires a database upgrade.

Have you planned to update your RDM to verison 12? If yes, please follow the steps in this help topic prior to the update
https://help.remotedesktopmanager.com/database_upgrade.htm

Best regards,

Jeff Dagenais

Berni

Published 9 years ago

Hello!

The problem is resolved, with version 12.0.3.0 the folders can be deleted and dont't appear again after a while.

Thank you!

Regards
Bernhard

Stéfane Lavergne

Published 9 years ago

Good to here.

Just so that you know there is still an issue in v12.0.3.0 where folders don't delete. So you might still encounter the issue under very specific situations. The issue was resolved yesterday and will be available in the next release.

Best regards,

Stéfane Lavergne