RDM - Version 11.6.2.0 - Copy and paste file is not working on Windows 2012 R2 server

Hello,

Does the clipboard option is checked in the Local Resources tab of your RDP connection?

Best regards,

Yes. Clipboard option is checked.

Everything was working fine when the server which I am trying to remote in was with Windows 2008 R2. As soon as I changed the OS to Windows 2012 R2 (Which is new install) now on all my servers this function does not work.

Hello,

Could you try to reinitialized the rdpclip process. To do so, please follow the steps below:

1.Load up task manager (right click taskbar and select Task Manager)
2.Go to the Processes Tab
3.Select rdpclip.exe
4.Click End Process
5.Go to the Application Tab
6.Click New Process
7.Type rdpclip
8.Click Ok
Best regards,

I tried the above solution but issue still remains.

Hello,

Could you try RDM 11.7.3.0.

You can download this version here http://remotedesktopmanager.com/Home/Download

Best regards,

I tried with 11.7.3.0 and still have same issue. I also want mention that this issue is for all windows 2012 R2 servers.

Hello,

Are you using RDM 32 or 64bit?

Best regards,

64bit.

Hello,

Do you encounter the same issue with the 32bit edition?

Best regards,

Hello,

Could you please check in the Remote Desktop Services of these 2012r2 servers if the Clipboard option is activated?

Please follow these steps to check/enable this option :

1- Connect to the server where the Remote Desktop Services is installed
2- Open the Server Manager
3- Select Remote Desktop Services



4- Under Collections, select the collection you want to check/modify
5- Click on the Task drop down list and select Edit properties
6- Go on the Client Settings tab and check if the Clipboard is enable.



Best regards,

I do not have this install on my server. do you steps for the installation ?

Hello,

Before installing the Remote Desktop Services, you can also check if the Clipboard redirection has been activated in the Group Policies on the server.

1- Please run gpedit.msc on the server
2- Navigate to Computer Configuration \ Administrative Templates \ Windows Components \ Remote Desktop Services \ Remote Desktop Session Hosts \ Device and Resource Redirection [/b]
3- Check if the option Do not allow clipboard redirection is set to Disable or Not configured. If it is already set to Enable, please change it to Disable.

If you still want to install the Remote Desktop Services, please consult this web page about it. https://msfreaks.wordpress.com/2013/12/09/windows-2012-r2-remote-desktop-services-part-1/

Best regards,