Have remote assistance act as if "Run as another user" with pre-entered credentials

Have remote assistance act as if "Run as another user" with pre-entered credentials

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I work for a company that deals with a large number of sites with different domains, a few of which require remote assistance to access their computers but I would ordinarily have to run RA as another user and specify my AD login for that domain. I can't seem to find a way to do this ia RDM, is there a way?

All Comments (3)

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Hello,

Please consult our online help about Run as Another User.

Best regards,

Érica Poirier

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When I create a cmd session pointing to a .bat running MSRA it works fine, if I try to use the run as part, it comes up with an error "Unable to execute the application!"

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Hello,

As I understand, you would need to use runas /netonly to accomplish what you want.

Please consult http://help.remotedesktopmanager.com/tipsandtricks_runas_rdm.htm for more information.

Best regards,

Jeff Dagenais