Reconnect not functional

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I just upgraded RDM to version 11.7.2.0. I have noticed now, that the option of right-clicking on an embedded tab connection and choosing "Reconnect" no longer logs me in.

In prior versions, when presented with the lock screen on the RDP session of the tab in question (where the connection was running Windows), I could simply right click on the tag, choose reconnect, and I would be logged in.

What happens now is for a very brief second (barely enough time to read), a dialog box appears that says I have lost my connection to the session. I am then presented with the lock screen again, and after about 10-20 second, the tab just closes on its own--almost like a timeout waiting for input from the user.

If I X out of the tab and re-open the session, I am logged in just fine.

I am my own subnet ::1/128

All Comments (8)

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Hello,

Please consult this help topic to resolve your issue
http://help.remotedesktopmanager.com/troubleshooting_reconnect.htm

Best regards,

Jeff Dagenais

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I have also noticed this change and I'm not fond of the "Full" reconnect feature, it seems være jerky at it removes the session tab, then reconnects in a new tab and in the end it moves it to the same tab position as before.

The old reconnect was a lot like the new "Not-Full / Default" reconnect, nice and steady reconnect, but it also allowed the credentials to be passed to the lock screen.
Is this not possible to have it like that again?

Regards

Michael Leeming

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Hi Michael,
I will double check to see if we can just disable the smart reconnect instead of the full reconnect.

Regards

David Hervieux

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Thanks, Jean-Francois and David. The reconnect works properly with the change from Default to Full, however, I also agree with Michael's opinion that the prior behavior was more desirable.

I am my own subnet ::1/128

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Thank you David
The smart reconnect seems great for fast resizing of screen, when jumping from docked to full screen or in generel when screen needs resizing.
I hope it is possible to keep both smart-reconnect and the old reconnect (what ever it is called, as it was different from both full and smart reconnect)

Ideally it would be great for me at least, if it worked like the following or was possible to configure it as below.

1. Right Click tab, click reconnect to unlock a locked session and/or at the same time re-fit the window. (this is how the old reconnect worked)


2. Have smart-reconnect enable for all "auto-reconnect", when jumping to full screen or when a docked session needs resizing.
(not to be confused with smart-sizing)


3. Force a Full-reconnect by right clicking a tab, hold CTRL and then click reconnect, this will still be an easy way to force a full reconnect if needed.
(I still however don't know why the Full reconnect has been introduced, maybe because some users have experiences trouble with sessions and need full reconnect without closing the session tab first)

Regards

Michael

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Hi,
I have an idea that I will try. I might no have the time this week but I will do my best to try it soon.

Regards

David Hervieux

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Hi,
I have reworked the Reconnect and added a Legacy mode. This will be in RDM 12 Beta

Regards

David Hervieux

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Thank you David, looking forward to testing it.