Error message transfering FTP file using embedded FTP: Unable to retrieve information
Error message transfering FTP file using embedded FTP: Unable to retrieve information
When downloading or uploading a file using the embedded FTP option, I'm getting an error message: Unable to retrieve information. Also when deleting file. File is still transferred.
Using RDM 11.6.2.0.
All Comments (6)
Hello,
What type of file are you trying to transfer?
What is the size of the file?
Best regards,
Jeff Dagenais
Every file type and size. The message is displayed after the transfer is finished. Deleting multiple file will only show one message.
What FTP server do you use?
Regards
David Hervieux
I get the error using ProFTPD 1.3.5b Server and an external server probably a Windows Server 2008. (15:25:59.636 Info Response: 200 Name=Serv-U; Version=12.1.0.8; OS=Windows Server 2008; OSVer=6.0.6002; CaseSensitive=0)
Thank you for the details. We will try to setup your environment to verify if it's related to the server.
Regards
David Hervieux
Hi,
The next beta build will have an updated version of the FTP libraries that we use.
Regards
David Hervieux