Lost all my user specific settings ;-(

Lost all my user specific settings ;-(

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I upgraded from 11.1.0.0 to 11.6.2.0 on my machine only.
I have now lost ALL my user specific settings. I still have my Private Vault.


We have an Enterprise, so I will not upgrade all of our users, if they all lose their user specific settings.


Please advise.
Update: I'm not able to save new User Specific settings, so maybe the settings are still there, I just lost access to them?
Update2: I uninstalled 11.6.2.0 and reinstalled 11.1.0.0. (From our SCCM) Still the same issue. Not able to access or save User specific settings.

All Comments (4)

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Hello,

What type of data source are you using?

Is it Devolutions Server? If yes, please also provide your version of your Devolution Server instance.

Best regards,

Jeff Dagenais

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Server:
Corporate Edition 3.1.0.0

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Note: I have other users running 11.1.0.0 who has user specific settings, and can also create new settings.
I also have 1 user (that I have heard of), who is running 11.1.0.0 who cannot

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Hello,

To use RDM 11.6.2.0, you would need to upgrade your Devolutions Server to the latest release. You should not encounter any bug with the User Specific Settings using the latest release of both products.

The latest release of Devolutions Server is 3.2.1.0 (https://server.devolutions.net/Home/Download).

After the upgrade, you may encounter authentication issue. If yes, please follow the steps in this help topic to resolve this issue.
http://helpserver.devolutions.net/upgrade_dvls32.htm

Best regards,

Jeff Dagenais