Embedded Mozilla Firefox Error - "Unable to connect. Verify your settings."

Hello,

For your first issue, could you please post a screen shot of the settings of your Firefox session?

For the second one, you can terminate the process in the Task Manager;



If there is anything else we can help you with, please let us know.


Best regards,

Do you have the url for your web site?

Here are my settings.



Then I have "Default" selected for the Proxy settings, but have tried other settings without success. I can give you more screenshots if necessary. The web site I'm trying to reach is an internal site, but like I mentioned, any site I try doesn't work.

Hello,

What version of RDM Free are you using?

Could you try Firefox with this address: https://forum.devolutions.net.

Best regards,

I am using version 2.6.3.0. It does not work with that address either.

Hello,

Have you tried to restart your computer, open RDM and launch your Firefox session?

Best regards,

Yes, several times.

Hello,

Is it possible for you to install RDM Free on another computer and see if the issue also occur on this other computer.

Best regards,

It looks like it happening on the other PC as well.

Hello,

This is very strange.

Could you try to download the zip file of RDM Free (http://remotedesktopmanager.com/Home/Download) and deploy it in a folder like C:\RDM and launch RDM from there.

Best regards,

It looks like it opens up when I use it like that.

Hello,


I have been able to reproduce your issue.


A ticket has been sent to our engineering department.


Best regards,

Sounds good. Thank you for your help.

Hi, any news about this problem?

Have the same here with the newest free version 2.7.1.0

Our internal website and external sites like https://forum.devolutions.net
end in a Unable to connect. Verify your settings.
Thanks

Hello,

I have tested with 2.7.1.0 and it is still there.


A ticket has been sent to our engineering department.


If there is anything else we can help you with, please let us know.


Best regards,

Thanks for the response. No further questions, thank you.

Best regards
Heiko

Hello,

Could you download the embedded32 in attachment and deploy it in your installation folder of RDM to see if it resolve your issue.

Best regards,

That seems to have fixed the issue. Thank you for all your help.

Hi
the error withe "Verify ..." is gone.
Now an empty Window and if i click on the refresh button the following error comes up:

Schwerwiegender Fehler (Exception HRESULT: 0x8000FFFF (E_UNEXPECTED))

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Runtime.InteropServices.COMException (0x8000FFFF): Schwerwiegender Fehler (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED))
at A.cecb8045a34cfb3c23b91c207a9332fa7.cfb5c56dc0d118e8a77b265181d70ce90()
at Skybound.Gecko.GeckoWebBrowser.get_Url()
at Devolutions.RemoteDesktopManager.Forms.Embedded32.FreEmbeddedFirefoxGeckoBrowserPage.RefreshPage()
at Devolutions.RemoteDesktopManager.Frames.Embedded.FreWebBrowserToolBar.c521d752a8e11d3969aad16d83ec49920(Object c19f185fd70cefc696ba148af1c4faf54, EventArgs cf1018bb83ec7debd818319fd3cb4844e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e)
at DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at DevExpress.Utils.Controls.ControlBase.WndProc(Message& m)
at DevExpress.XtraEditors.BaseControl.WndProc(Message& msg)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1076.0 built by: NETFXREL3STAGE
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
Embedded32
Assembly Version: 11.7.2.0
Win32 Version: 11.7.2.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager%20Free/Embedded32.exe
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1075.0 built by: NETFXREL3STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Embedded32&
Assembly Version: 1.0.0.0
Win32 Version: 11.7.2.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager%20Free/Embedded32.exe
----------------------------------------
RemoteDesktopManager.Business
Assembly Version: 11.7.2.0
Win32 Version: 11.7.2.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager%20Free/RemoteDesktopManager.Business.DLL
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1055.0 built by: NETFXREL2
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
RemoteDesktopManager.Core
Assembly Version: 11.7.2.0
Win32 Version: 11.7.2.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager%20Free/RemoteDesktopManager.Core.DLL
----------------------------------------
RemoteDesktopManager.Core&
Assembly Version: 1.0.0.0
Win32 Version: 11.7.2.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager%20Free/RemoteDesktopManager.Core.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1055.0 built by: NETFXREL2
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1068.2 built by: NETFXREL3STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
RemoteDesktopManager.Business&
Assembly Version: 1.0.0.0
Win32 Version: 11.7.2.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager%20Free/RemoteDesktopManager.Business.dll
----------------------------------------
RemoteDesktopManager.AddOn
Assembly Version: 11.7.2.0
Win32 Version: 11.7.2.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager%20Free/RemoteDesktopManager.AddOn.DLL
----------------------------------------
Devolutions.Utils
Assembly Version: 4.0.0.0
Win32 Version: 4.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager%20Free/Devolutions.Utils.DLL
----------------------------------------
Devolutions.Windows.Utils
Assembly Version: 4.0.0.0
Win32 Version: 4.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager%20Free/Devolutions.Windows.Utils.DLL
----------------------------------------
DevExpress.XtraBars.v15.2
Assembly Version: 15.2.9.0
Win32 Version: 15.2.9.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager%20Free/DevExpress.XtraBars.v15.2.DLL
----------------------------------------
DevExpress.Data.v15.2
Assembly Version: 15.2.9.0
Win32 Version: 15.2.9.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager%20Free/DevExpress.Data.v15.2.DLL
----------------------------------------
DevExpress.XtraTreeList.v15.2
Assembly Version: 15.2.9.0
Win32 Version: 15.2.9.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager%20Free/DevExpress.XtraTreeList.v15.2.DLL
----------------------------------------
Devolutions
Assembly Version: 11.7.2.0
Win32 Version: 11.7.2.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager%20Free/Devolutions.DLL
----------------------------------------
DevExpress.Utils.v15.2
Assembly Version: 15.2.9.0
Win32 Version: 15.2.9.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager%20Free/DevExpress.Utils.v15.2.DLL
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1055.0 built by: NETFXREL2
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1067.0 built by: NETFXREL3STAGE
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
DevExpress.XtraEditors.v15.2
Assembly Version: 15.2.9.0
Win32 Version: 15.2.9.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager%20Free/DevExpress.XtraEditors.v15.2.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

@Heiko

Have you updated your embedded32.exe file with the one in attachment in my previous post?

Best regards,

Hi Jean-francois,
yes i use the updated embedded32.exe.
With the old embedded32.exe i became the "Verify your ...." error.

Heiko

@Heiko

Do you encounter the same issue with Chrome and IE?

Best regards,

Hi,

no problems with IE and Chrome.

Heiko

Hello,

Sorry for the late reply.

We've just released our newest Free Version.

You can download it here;
https://remotedesktopmanager.com/Home/Download

Best regards,

Hi
With the new version the embedded32.exe will crash after 15sec.



Problemsignatur:
Problemereignisname: CLR20r3
Problemsignatur 01: Embedded32.exe
Problemsignatur 02: 11.7.2.0
Problemsignatur 03: 57d03341
Problemsignatur 04: Embedded32
Problemsignatur 05: 11.7.2.0
Problemsignatur 06: 57d03341
Problemsignatur 07: 135
Problemsignatur 08: 362
Problemsignatur 09: System.TypeLoadException
Betriebsystemversion: 6.1.7601.2.1.0.256.4
Gebietsschema-ID: 3079
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

Hello,

We have been able to reproduce your issue.

A ticket has been submitted to our engineering department.

Somehow, it did not happen to me at first. I might've changed a setting. Was it the case for you?

Best regards,

Hi,

no i have change the config to use firefox and the first start of this connection ended in this error.
No chance to start a firefox connection. No problem with ie and chrome


Best regards
Heiko

Hello,

We found the problem!

The Embedded32 file is missing in the installation folder.

To resolve it quickly, please copy the attached file in C:\Program Files (x86)\Devolutions\Remote Desktop Manager Free and that will do the trick!

Best regards,

Hello,

We've just released an update for RDM Free with the fix.

You can download it here;
https://remotedesktopmanager.com/Home/Download

Best regards,