RDM 10.6.7.0 + W10 Anniversary Update - does not run External RDP

RDM 10.6.7.0 + W10 Anniversary Update - does not run External RDP

avatar

Hi, after W10 upgrade to 1607 (Anniversary update, build 14393.0), when trying to open any RDP session ,nothing happen (the session is green for a while, but after few seconds it just switch back as closed). If I open the session as embedded, it is opened correctly. On my second PC with insider version 1607 (build 14393.10) all is working ok. It means, seems like not directly connected to the Anniversary W10 but may be the way how it was upgraded. I will do some research by procmon etc. if I will find something, but want to know if someone else has similar behavior.

Thanks

All Comments (18)

avatar

Hello Kine,
There's a topic already opened on this - https://forum.devolutions.net/topic26459-rdm-no-longer-functional-after-w-anniversary-update.aspx

Please participate to this one.

Thank you for your help.

Best regards,

Jeff Dagenais

avatar

But in my case I am not using the gateway and it is about older RDM version...

avatar

Hello,

Are you running RDM 32 or 64bit?

Best regards,

Jeff Dagenais

avatar

Tried with both, same behavior.

avatar

Do you want to send output from procmon (sysinternals tool...)?

avatar

Could you try to overwrite the Activex like it's mentioned on the other thread.

David Hervieux

avatar

I do not see anything about activex in the forum referred in first post from Jean-François Dagenais. Which thread do you mean?

avatar

Hello,

Could you try to overwrite the AxInterop.MSTSCLib.dll and Interop.MSTSCLib.dll with the one's in attachment.

Best regards,

Jeff Dagenais

RDPLib.zip

avatar

Same issue, replaced libraries make no difference.

avatar

Hello,


Is it working properly using mstsc.exe?

Best regards,

Jeff Dagenais

avatar

Yes, I am using mstsc directly without issue as alternative (run manually, copy address and login from RDM).

avatar

Hello,

I don't know if this will help, but I would like you to try RDM 11.6.6.0 on your computer if possible.

You can download the zip file of RDM here (http://remotedesktopmanager.com/Home/Download#beta) and deploy it in C:\RDM as example. After, please run OptimizeRDM.bat from this same folder.

I don't know if you are using an advanced data source like SQL Server. If it's the case, don't connect on it with RDM 11, because it will ask for a database upgrade and I don't want you to upgrade the database for this test.

In the local data source, create a few RDP connections and try to launch them in external mode.

I will send you a trial license for RDM 11 via private message.

Best regards,

Jeff Dagenais

avatar

Hello again,


The license has been sent via private message.

Best regards,

Jeff Dagenais

avatar

Has this issue been resolved for you, Kine? I am running into the same issue on 10.6.3.0 with the W10 anniversary update.

avatar

This%25252525252525252525252525252525252520topic%25252525252525252525252525252525252520was%25252525252525252525252525252525252520a%25252525252525252525252525252525252520duplicate.%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253BThis%25252525252525252525252525252525252520link%25252525252525252525252525252525252520indicates%25252525252525252525252525252525252520a%25252525252525252525252525252525252520good%25252525252525252525252525252525252520workaround%2525252525252525252525252525252525253Cdiv%25252525252525252525252525252525252520class%2525252525252525252525252525252525253D%25252525252525252525252525252525252522grammarly-disable-indicator%25252525252525252525252525252525252522%2525252525252525252525252525252525253E%2525252525252525252525252525252525253C/div%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cdiv%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cbr%2525252525252525252525252525252525253E%2525252525252525252525252525252525253C/div%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cdiv%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Ca%25252525252525252525252525252525252520href%2525252525252525252525252525252525253D%25252525252525252525252525252525252522https%2525252525252525252525252525252525253A//forum.devolutions.net/topic26459-rdm-no-longer-functional-after-w-anniversary-update.aspx%2525252525252525252525252525252525253Flastpage%2525252525252525252525252525252525253D1%25252525252525252525252525252525252523post96000%25252525252525252525252525252525252522%2525252525252525252525252525252525253E%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253BRDM%25252525252525252525252525252525252520no%25252525252525252525252525252525252520longer%25252525252525252525252525252525252520functional%25252525252525252525252525252525252520after%25252525252525252525252525252525252520W10%25252525252525252525252525252525252520Anniversary%25252525252525252525252525252525252520Update%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%2525252525252525252525252525252525253C/a%2525252525252525252525252525252525253E%2525252525252525252525252525252525253C/div%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cdiv%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cbr%2525252525252525252525252525252525253E%2525252525252525252525252525252525253C/div%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cdiv%2525252525252525252525252525252525253EEDIT%25252525252525252525252525252525252520%2525252525252525252525252525252525253A%25252525252525252525252525252525252520Well%25252525252525252525252525252525252520it%25252525252525252525252525252525252520seems%25252525252525252525252525252525252520that%25252525252525252525252525252525252520our%25252525252525252525252525252525252520links%25252525252525252525252525252525252520are%25252525252525252525252525252525252520not%25252525252525252525252525252525252520really%25252525252525252525252525252525252520pointing%25252525252525252525252525252525252520to%25252525252525252525252525252525252520a%25252525252525252525252525252525252520specific%25252525252525252525252525252525252520post%25252525252525252525252525252525252520but%25252525252525252525252525252525252520to%25252525252525252525252525252525252520the%25252525252525252525252525252525252520whole%25252525252525252525252525252525252520topic.%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253BHere%25252525252525252525252525252525252527s%25252525252525252525252525252525252520what%25252525252525252525252525252525252520it%25252525252525252525252525252525252520contained.%2525252525252525252525252525252525253C/div%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cdiv%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cbr%2525252525252525252525252525252525253E%2525252525252525252525252525252525253C/div%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cdiv%2525252525252525252525252525252525253E%2525252525252525252525252525252525255Bquote%2525252525252525252525252525252525255D%2525252525252525252525252525252525253C/div%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cdiv%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cspan%25252525252525252525252525252525252520style%2525252525252525252525252525252525253D%25252525252525252525252525252525252522font-family%2525252525252525252525252525252525253A%25252525252525252525252525252525252520%25252525252525252525252525252525252527Open%25252525252525252525252525252525252520Sans%25252525252525252525252525252525252527%2525252525252525252525252525252525252C%25252525252525252525252525252525252520sans-serif%2525252525252525252525252525252525253B%25252525252525252525252525252525252522%2525252525252525252525252525252525253EI%25252525252525252525252525252525252520found%25252525252525252525252525252525252520a%25252525252525252525252525252525252520fix%25252525252525252525252525252525252520related%25252525252525252525252525252525252520to%25252525252525252525252525252525252520custom%25252525252525252525252525252525252520scale%25252525252525252525252525252525252520factors.%25252525252525252525252525252525252520Going%25252525252525252525252525252525252520to%25252525252525252525252525252525252520%25252525252525252525252525252525252522Display%25252525252525252525252525252525252522%25252525252525252525252525252525252520and%25252525252525252525252525252525252520turning%25252525252525252525252525252525252520off%25252525252525252525252525252525252520custom%25252525252525252525252525252525252520scale%25252525252525252525252525252525252520factors%25252525252525252525252525252525252520and%25252525252525252525252525252525252520signing%25252525252525252525252525252525252520out-in%25252525252525252525252525252525252520again%25252525252525252525252525252525252520resolved%25252525252525252525252525252525252520my%25252525252525252525252525252525252520issue.%25252525252525252525252525252525252520Here%25252525252525252525252525252525252520is%25252525252525252525252525252525252520the%25252525252525252525252525252525252520link%25252525252525252525252525252525252520to%25252525252525252525252525252525252520the%25252525252525252525252525252525252520thread%25252525252525252525252525252525252520where%25252525252525252525252525252525252520I%25252525252525252525252525252525252520found%25252525252525252525252525252525252520this%25252525252525252525252525252525252520suggestion%2525252525252525252525252525252525253A%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253B%2525252525252525252525252525252525253C/span%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Ca%25252525252525252525252525252525252520href%2525252525252525252525252525252525253D%25252525252525252525252525252525252522http%2525252525252525252525252525252525253A//www.tenforums.com/network-sharing/58427-rdp-files-wont-open-remote-desktop-after-win10-anniversary-update-2.html%2525252525252525252525252525252525253Fs%2525252525252525252525252525252525253D3b79f6d1d8c508681fc0906db0e7f2b0%25252525252525252525252525252525252522%25252525252525252525252525252525252520target%2525252525252525252525252525252525253D%25252525252525252525252525252525252522_blank%25252525252525252525252525252525252522%25252525252525252525252525252525252520rel%2525252525252525252525252525252525253D%25252525252525252525252525252525252522nofollow%25252525252525252525252525252525252522%25252525252525252525252525252525252520style%2525252525252525252525252525252525253D%25252525252525252525252525252525252522box-sizing%2525252525252525252525252525252525253A%25252525252525252525252525252525252520border-box%2525252525252525252525252525252525253B%25252525252525252525252525252525252520margin%2525252525252525252525252525252525253A%252525252525252525252525252525252525200px%2525252525252525252525252525252525253B%25252525252525252525252525252525252520padding%2525252525252525252525252525252525253A%252525252525252525252525252525252525200px%2525252525252525252525252525252525253B%25252525252525252525252525252525252520border%2525252525252525252525252525252525253A%252525252525252525252525252525252525200px%2525252525252525252525252525252525253B%25252525252525252525252525252525252520outline%2525252525252525252525252525252525253A%252525252525252525252525252525252525200px%2525252525252525252525252525252525253B%25252525252525252525252525252525252520vertical-align%2525252525252525252525252525252525253A%25252525252525252525252525252525252520top%2525252525252525252525252525252525253B%25252525252525252525252525252525252520color%2525252525252525252525252525252525253A%25252525252525252525252525252525252520green%2525252525252525252525252525252525253B%25252525252525252525252525252525252520text-decoration%2525252525252525252525252525252525253A%25252525252525252525252525252525252520none%2525252525252525252525252525252525253B%25252525252525252525252525252525252520font-family%2525252525252525252525252525252525253A%25252525252525252525252525252525252520%25252525252525252525252525252525252527Open%25252525252525252525252525252525252520Sans%25252525252525252525252525252525252527%2525252525252525252525252525252525252C%25252525252525252525252525252525252520sans-serif%2525252525252525252525252525252525253B%25252525252525252525252525252525252522%2525252525252525252525252525252525253Ehttp%2525252525252525252525252525252525253A//www.tenforums.com/network-sharing/58427-rdp-files-wont-open-remote-desktop-after-win10-anniversary-update-2.html%2525252525252525252525252525252525253Fs%2525252525252525252525252525252525253D3b79f6d1d8c508681fc0906db0e7f2b0%2525252525252525252525252525252525253C/a%2525252525252525252525252525252525253E%2525252525252525252525252525252525253C/div%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cdiv%2525252525252525252525252525252525253E%2525252525252525252525252525252525255B/quote%2525252525252525252525252525252525255D%2525252525252525252525252525252525253C/div%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cdiv%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cbr%2525252525252525252525252525252525253E%2525252525252525252525252525252525253C/div%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cdiv%2525252525252525252525252525252525253EBy%25252525252525252525252525252525252520clicking%25252525252525252525252525252525252520on%25252525252525252525252525252525252520the%25252525252525252525252525252525252520link%25252525252525252525252525252525252520to%25252525252525252525252525252525252520the%25252525252525252525252525252525252520topic%25252525252525252525252525252525252520though%2525252525252525252525252525252525252C%25252525252525252525252525252525252520you%25252525252525252525252525252525252520will%25252525252525252525252525252525252520see%25252525252525252525252525252525252520Mark%25252525252525252525252525252525252527s%25252525252525252525252525252525252520post%25252525252525252525252525252525252520that%25252525252525252525252525252525252520describes%25252525252525252525252525252525252520that%25252525252525252525252525252525252520an%25252525252525252525252525252525252520update%25252525252525252525252525252525252520came%25252525252525252525252525252525252520out%25252525252525252525252525252525252520yesterday.%25252525252525252525252525252525252520%25252525252525252525252525252525252526nbsp%2525252525252525252525252525252525253BIt%25252525252525252525252525252525252520should%25252525252525252525252525252525252520correct%25252525252525252525252525252525252520the%25252525252525252525252525252525252520issue%2525252525252525252525252525252525252C%25252525252525252525252525252525252520but%25252525252525252525252525252525252520I%25252525252525252525252525252525252520have%25252525252525252525252525252525252520had%25252525252525252525252525252525252520no%25252525252525252525252525252525252520confirmation%25252525252525252525252525252525252520yet.%2525252525252525252525252525252525253C/div%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cdiv%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cbr%2525252525252525252525252525252525253E%2525252525252525252525252525252525253C/div%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cdiv%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cbr%2525252525252525252525252525252525253E%2525252525252525252525252525252525253C/div%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cdiv%2525252525252525252525252525252525253EBest%25252525252525252525252525252525252520regards%2525252525252525252525252525252525252C%2525252525252525252525252525252525253C/div%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cdiv%2525252525252525252525252525252525253E%2525252525252525252525252525252525253Cbr%2525252525252525252525252525252525253E%2525252525252525252525252525252525253C/div%2525252525252525252525252525252525253E

Maurice

avatar

well,, that turned out all right..... sigh



TL;DR; this topic is a duplicate. The good topic contained this...

I found a fix related to custom scale factors. Going to "Display" and turning off custom scale factors and signing out-in again resolved my issue. Here is the link to the thread where I found this suggestion: http://www.tenforums.com/network-sharing/58427-rdp-files-wont-open-remote-desktop-after-win10-anniversary-update-2.html?s=3b79f6d1d8c508681fc0906db0e7f2b0

Yesterday's update of Windows should have fixed the issue, we havent had confirmation yet

Maurice

avatar

After update, RDP connection is working correctly for me!

avatar

I too can confirm after updating Windows this morning, the issue has gone away. Thank you.