Hi there,
After the weekend our users are trying to login to devolution server but can't they are receiving two messages:
First message:
COMException - The user name or password is incorrect.
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_NativeObject()
at Devolutions.Server.DomainManager.Authenticate(String userName, String password, String domain, String& authenticatedUserName) in c:\Dev\devolutions\Websites\Server\Common\Managers\DomainManager.cs:line 83
Second message:
User "domain netbios name"\"user" authenticated successfully but did not belong to the "Full Domain Name" domain.
The server can contact the domain and no changes have been made.
In-regards to the first message I know the password is right which makes it rather strange.
Thanks in advance.
Kind Regards
Jay
Hello,
Which version of RDM and DVLS are you running?
Have you recently upgraded DVLS?
Could you please send us a print screen of the Authentication tab of your DVLS instance at support at devolutions.net?
Best regards
Érica Poirier
Hi Eric
Sorry for the delay I was sent to site.
It was strange, out license for the server runs out tomorrow, I was unaware that we upgraded the the license.
Once this was applied the users were able to login again.
Thank you
Jay