RDS Gateway store credential

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Hi,
when I connect to RDS Gateway with the same credential of my account in my PC and I try to connect in rdp to a server in a different domain, I can't save credential.
example:

my user is: DOMA\gabriele

I connect to RDS gateway in DOMA with credential DOMA\gabriele
try to connect to server in DOMB es: DOMB\Admin
there are no way to store credentials

Version: 2.6.1.0 (Free)

Sorry for bad english

Gabriele

All Comments (11)

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Do you mean that you don't know where to store the credentials for the Gateway?

David Hervieux

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Hi,
thanx for fast answer.

I know how save credential, my problem is that also with credential saved,
I saved credential in remote desktop gateway and I saved credentials in remote server (pay attention that credentials used in RDS Gateway is different from credentials used in RDP remote server), but when I connect to remote RDS Server throungh RDS gateway saved credentials not work.

Gabriele

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Do you use the embedded or external mode?

Regards

David Hervieux

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Embedded

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Could you try the external mode just for a test?

Regards

David Hervieux

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Hi,
also in external mode credentials are not saved, if you want I can make a pdf with screenshot of all setting

Gabriele

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Errata corrige,
I found the issue!!!!

I configured RDS Gateway in "VPN/SSL/Gateway" and it doesn't save credentials, so I removed that setting and I configured gateway ONLY in tab "Connection" of General Setting and so it works right!

many thanx for support.

Gabriele

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This means that if you set the credential in the VPN/Gateway directly it does not save or does not work?

David Hervieux

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Right, if you save credentials in vpn/gateway it does not save credentials and you must write credentials every time

Gabriele

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Hello,

Specifying credentials in the VPN/SSH/Gateway section is disabled in RDM Free edition. Did you set it in Enterprise edition before switching to Free? Could you send screenshots? We can't reproduce the issue on our end.

Regards,

Hubert Mireault

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Ciao,
I'm with free edition and it's not so clear the Part that is not enable in free edition, if u want tomorrow i can send a screenshot.

In Part of connection of General tab i must specify credentials, don't work "use credentials actually used" (i don't remember exact name)

Gabriele