error message with dropbox as data source

error message with dropbox as data source

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I get the error message below sometimes on a windows 8 pc.
It used to work on this pc without a problem but now I can't get it working.

I can go to the dropbox folder and open the connections.xml file by hand


[14-2-2013 11:54:34]ERROR SILENT DropNet.Exceptions.DropboxException: Exception of type 'DropNet.Exceptions.DropboxException' was thrown.
at DropNet.DropNetClient.Execute[T](RestRequest request)
at DropNet.DropNetClient.Account_Info()
at Devolutions.RemoteDesktopManager.Business.DataSources.DropBoxConnectionDataSource.GetDropBoxConnection(Boolean silent)
[14-2-2013 11:54:38]ERROR DropNet.Exceptions.DropboxException: Exception of type 'DropNet.Exceptions.DropboxException' was thrown.
at DropNet.DropNetClient.GetFile(String path)
at Devolutions.RemoteDesktopManager.Business.DataSources.DropBoxConnectionDataSource.GetConnections()
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnectionsFromDataSource(BaseConnectionDataSource connectionDataSource)

All Comments (9)

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Hi,
What version of RDM do you use? We have changed our Dropbox implementation in the latest beta.

David Hervieux

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version 8.0.12.0
.Net v2.0.50727
remote desktop 6.2.9200.16451

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could you try our latest version?

Maurice

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8.0.23.0 does work

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Good

Dropbox has deprecated they previous API, I guess they decided to drop support from their servers as well.

Maurice

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No it still isn't stable.

He did crash another two times

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is there anything relevant in Help -> View Application logs?

Maurice

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[15-2-2013 16:48:40]ERROR DropNet.Exceptions.DropboxException: Exception of type 'DropNet.Exceptions.DropboxException' was thrown.
at DropNet.DropNetClient.Execute(ApiType apiType, RestRequest request)
at DropNet.DropNetClient.GetFile(String path)
at Devolutions.RemoteDesktopManager.Business.DataSources.DropBoxConnectionDataSource.GetConnections()
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnectionsFromDataSource(BaseConnectionDataSource connectionDataSource)


I have put the debug level on 100 but this is the only information

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There is not much details in the error but I will ask André to take a look at the third party we use. Perhaps there is an upgrade.

David Hervieux