Surface Pro 4 Help

Published 10 years ago

Hello,

I see a lot of talk about the surface pro 4 but I cannot find a good fix, I am using remote desktop manager on both my PC, my laptop, and my Surface Pro the problem is only with my Surface and the resolution, no matter what option I try and select I still cannot get the resolution to show up in a normal size.. what am I doing wrong?

All Comments (14)

David Hervieux

Published 10 years ago

Hi,

Have you enabled the High DPI to force the scaling by Windows? It's not perfectly crisp but you should get the resolution you want.

David Hervieux

nnebel

Published 10 years ago

dave,

still having problems with this no matter what option I choose. I may be doing something wrong here, are you sure I can get a full screen with a more manageable DPI setting?

thanks

David Hervieux

Published 10 years ago

Could you post a print screen of what you get?

Regards

David Hervieux

nnebel

Published 10 years ago

here you go, basically it is just small fonts...

David Hervieux

Published 10 years ago

What is the remote OS? It's need RDP 8 to support the scaling. In full screen all the DPI is handled by the ActiveX.

Regards

David Hervieux

nnebel

Published 10 years ago

this one is 2008r2 but also tried it with 2012 and 2012r2 and same thing...

the one thing i will mention is that on the surface using the microsoft remote desktop connection manager i am able to view it normal fonts after following a tech document to disable dpi scaling but i hate using that tool....

David Hervieux

Published 10 years ago

Could you post a a print screen of the Help->Diagnostic?

Regards

David Hervieux