extremely slow log on with 3.5.x

extremely slow log on with 3.5.x

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We experience extremely slow log on with version 3.5.3 on Yosmite and El Capitan. Sommetimes it is impossible to log on because it takes too long.
The terminal server is a Windows 2012r2 server.

Connecting the same session with Microsoft Remote Desktop is very fast.
We unistall the 3.5.3 version and instal the 3.0.5.0 and now it works beter but not so fast like Microsoft Remote Desktop.
We did the test with <EnableActionQueue>true</EnableActionQueue> and <DisableAnalytics>true</DisableAnalytics> but it didn't help.
Is this a bug?

All Comments (3)

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Hi,

It's certainly worth investigating. Would you mind sending us a log of a session that doesn't work properly?
The instructions on how to do it are here: How to enable and send RDP Logs

Best regards,

Benoît Sansregret

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Hello,
What is the status of this issue?
Send you logs and got no enswer sinds weeks.
Best Regards
Dan

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Hi Dan,

I feel terribly sorry about this. I was on leave during the month of July and it seems that my colleague has confused this issue with your e-card reader issue.

There might be a thing I remember was causing slowness during the connection.
Would you mind trying to set Codec level under the advanced tab to level 7 or 6.


Best regards,

Benoît Sansregret

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