Installed 11.5.2 over 11.1.0 and now get error "You must be running version 11.1.0.0 to connect!"
Installed 11.5.2 over 11.1.0 and now get error "You must be running version 11.1.0.0 to connect!"
Hello,
I just downloaded and installed RDM version 11.5.2 onto my system that was running a fully licensed copy of RDM 11.1.0.0 and now I am getting an error when going into the software that states "You must be running version 11.1.0.0 to connect!"
I have rebooted the system. I have gone into RDM and clicked on Data Sources and both the Test Server and Test Database buttons return with successful results. But once I try to get to the data source that is when I get the error.
Please help
Todd Green
todd_green@xtoenergy.com
817.538.6560
All Comments (7)
Hello,
What kind of your Data Source are you using?
Best regards,
Érica Poirier
SQL Server
Again the Test Server and Test Database button results return with Successful.
Hello Todd,
Do you have a software version restriction in Administration -> Data Source Settings?
If there is anything else we can help you with, please let us know.
Best regards,
Mark Beausejour
2016-05-25_12-39-55.png
Further testing:
I have gone into my "Data Sources" tab and clicked on edit. Once there I verified that all information is correct. Clicked on "Upgrade" tab and chose "Test Server" it returned with "Connection Successful." I then clicked on "Update Database" it returned with "Database update successful." I then clicked on "Test Database" it returned with "Connection to the database successful!" So, then I click the OK button and still get the error "You must be running version 11.1.0.0 to connect!"
Do you have a software version restriction in Administration -> Data Source Settings?
Yes, that was it. Very sorry to bother you. I had forgotten that was setup. Thank you for the help.
No problem Todd we're here to help in any way we can.
Mark Beausejour