Webbrowser Issue

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Hi,

I have a problem with the latest Beta, 11.1.12.0.
I want to administer my vCenter via the vSphere Web Client.

First, I tried IE. As I only have a self-signed certificate, this is untrusted. In the Window of the IE, I cannot connect to the server.
Then, I tried firefox. With Setting "Default" or "Geckofx" (Engine), I get a runtime exception.
With Setting "MozNET..." I do not see anything.

How can I get this to work?

Regards,
Georg

All Comments (16)

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Hi,
Our best integrated browser is Chrome. Have you tried it?

Regards

David Hervieux

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No ... sorry, and I do not want to use it.
Additionally, here in the company, we may not use Chrome either....

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Could you post the runtime exception. I might not be able to find a solution if you don't want to use Chrome. We are dependant of a third party and the only one that is well supported is Chrome.

David Hervieux

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Yes, of course.
I wonder why the Internet Explorer does not work and we cannot ignore the certificates.

Firefox: "Object reference is not set to an instance of an object.

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Details:

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at Skybound.Gecko.GeckoWebBrowser.Navigate(String url, GeckoLoadFlags loadFlags, String referrer, Byte[] postData, String additionalHeaders)
at Skybound.Gecko.GeckoWebBrowser.Navigate(String url)
at Devolutions.RemoteDesktopManager.Forms.Embedded32.FreEmbeddedFirefoxGeckoBrowserPage.c5053f85d91143cf22d402f7fb2b555cb(Object c19f185fd70cefc696ba148af1c4faf54, EventArgs cf1018bb83ec7debd818319fd3cb4844e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
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Win32 Version: 4.6.100.0 built by: NETFXREL2STAGE
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----------------------------------------
Embedded32
Assembly Version: 11.1.12.0
Win32 Version: 11.1.12.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager/Embedded32.exe
----------------------------------------
System
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----------------------------------------
Embedded32&
Assembly Version: 1.0.0.0
Win32 Version: 11.1.12.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager/Embedded32.exe
----------------------------------------
RemoteDesktopManager.Business
Assembly Version: 11.1.12.0
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CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager/RemoteDesktopManager.Business.DLL
----------------------------------------
System.Core
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----------------------------------------
RemoteDesktopManager.Core
Assembly Version: 11.1.12.0
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----------------------------------------
RemoteDesktopManager.Core&
Assembly Version: 1.0.0.0
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----------------------------------------
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----------------------------------------
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----------------------------------------
RemoteDesktopManager.Business&
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Win32 Version: 11.1.12.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager/RemoteDesktopManager.Business.dll
----------------------------------------
RemoteDesktopManager.AddOn
Assembly Version: 11.1.12.0
Win32 Version: 11.1.12.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager/RemoteDesktopManager.AddOn.DLL
----------------------------------------
Devolutions.Utils
Assembly Version: 4.0.0.0
Win32 Version: 4.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager/Devolutions.Utils.DLL
----------------------------------------
Devolutions.Windows.Utils
Assembly Version: 4.0.0.0
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CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager/Devolutions.Windows.Utils.DLL
----------------------------------------
DevExpress.XtraBars.v15.2
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----------------------------------------
DevExpress.Data.v15.2
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Win32 Version: 15.2.7.0
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----------------------------------------
DevExpress.XtraTreeList.v15.2
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----------------------------------------
Devolutions
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CodeBase: file:///C:/Program%20Files%20(x86)/Devolutions/Remote%20Desktop%20Manager/Devolutions.DLL
----------------------------------------
System.Data
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------
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----------------------------------------

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Hello David,

as we need the broser support for other browser then Chrome I want to ask you if you could look into it?
I also sent logfiles to you. They are for another topic (https://forum.devolutions.net/topic25933-ad-synchronizer-does-not-get-any-machines.aspx) . You can identify me via my mailaddress.

Regards,
Georg

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The only thing we can do is verify if the third party has a newer version. The other solution is to use the external mode with our web browser extensions.

Regards

David Hervieux

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Hi,
We have verified and it's not simple to upgrade the third party. This is now on our todo list but this will not be in the next update. I can't give you a time frame for that. Sorry about that.

Regards

David Hervieux

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Hello David,

thanks for investigating this issue.
Did zou look into FF only or did you look into the IE issue, too?
HTTPS-Connections cannot be established if the certificate is self-signed.
Maybe this issue is easier to fix - this would help us, too.

Cheers,
Georg

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Hi,
I've just did more research for IE (we are limited by the ActiveX) and I've found that sometime if you check the Hide script error it could work. Could you give it a try?

David Hervieux

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Could you try the next beta with IE? I've tried something that could help.

Regards

David Hervieux

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Hi,

thanks for this.
It worked, but not 100%.
I think, this has to do with the untrusted certificate.
Now, I can opben the webpage. But at the initial opening of the connection, I have to refresh the page, when I go with the IE engine.
Could you fix this to?

regards,
Georg

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I'm not sure if we can do something for that. I will verify if we can do anything.

David Hervieux

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do you have any news about the annoying refresh-bug? When I click refresh, the page loads..... so I think it also could be done in RDM.

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... any news about that? Now we have 6 months later and 11.7.2.0 already...
Thanks!

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We could add an option Force delayed Refresh option and see if it works.

Regards

David Hervieux