help with recovering data

Published 13 years ago

Hello,
I have been using RDM for a number of years without any problem.
A couple of days ago it stopped working and after a few attempts to recover the 6.6.0 instalation without success I installed the latest version. I ended up with a new installation but without any of may old data! Is it possible to recover my old data?

thanks,

Ilir

All Comments (2)

David Hervieux

Published 13 years ago

Hi,
Your old data was saved in a file called connections.mdb or connections.xml. It is usually saved in the folder%LocalAppData%\Devolutions\RemoteDesktopManager.

Could you verify the content of this folder. You could also do a search on your drive. I suspect that the new version is not linked to the right data source.

David Hervieux

imitrushi

Published 13 years ago

Hi David,

thank you for your answer. It was a matter of finding the mdb file.

thanks,

ilir