Won't install

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Trying to install remote desktop connection manager enterprise... Just sits there at the status screen forever (waited upwards of 45 minutes). Tried canceling, then installing prerequisites separately and deselecting during install, same thing... I see (5) msiexec.exe threads spawn, none of them doing anything... pretty frustrating.... any ideas??

All Comments (7)

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Hi,
Could you try to install the application from the zip file and execute in an elevated prompt OptiimizeRDM.bat?

David Hervieux

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it runs this command:
C:\WINDOWS\system32>C:\Windows\Microsoft.NET\Framework\v4.0.30319\ngen.exe install AWSSDK.dll

but it just sits there not really doing anything... 20 minutes so far...

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For an unknown reason, it seems that .NET is unable to pre-jit the installation assemble. This is used to speedup the application start-up by using ngen.

https://msdn.microsoft.com/en-us/library/6t9t5wcf(v=vs.110).aspx

David Hervieux

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so.. any ideas how to fix it, or if we can skip the ngen process and just use JIT when running?

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I don't know how to fix this but yes you can try to start the application without this optimization.

Regards

David Hervieux

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how do I do that? is there a command line option for launch, or?

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Just execute remotedesktopmanager.exe. The optimization is done by OptimizeRDM.bat and it seems to hang on your machine.

David Hervieux