Scrambled display

Hello,

Is this a screenshot taken inside an embedded RDM session?

Best regards,

yes it is

Hello,

Is this an overlay issue?

What version of RDM are you using?

Best regards,

free edition 2.1.0,0

overlay issue ?

Hello,

Are you running the application in a virtual environment (parallels, virtualPC)?
What other sessions are running in tabs behind?

running it on Windows 10
outlook and chrome is running, nothing else

see: http://screencast.com/t/1hynTTv9

Hello,

Could you export only that session, excluding credentials, and send it to us?

Right Click - Export - Export Selection

Thank you,

see attached

thanks

ehhhh just tried with mstsc and have the same issue....
looks like its something on this pc

thanks for the help

disabling bitmap caching solved it

Hello,

Thank you, we will add this to our troubleshooting guide.

Best regards,

Hello,

Just out of curiosity, what OS is the target device? We have a few customers with that issue and I'm trying to come up with a reason behind this.

Thank you