HP iLO Web Remote Console (.NET) Fails to Open

Hello,

I have assigned this to a dev, he should post back tomorrow.

Best regards,

Hello Will,

What version of RDM are you using? We fixed an issue with the external mode not working with iLO in one of the betas. If you aren't using the latest beta, could you try it?
I'm not sure if the external mode will help this issue since the autofilling won't work. You could use our browser extension on IE and make a Web Browser / Web data entry pointing to the iLO site, and then the IE extension would fill the credentials for you. That way, the Remote Console should work and you'll get the benefit of storing your information in RDM. http://help.remotedesktopmanager.com/index.html?dataentry_autofill_ieextension.htm

As for the issue with the remote console in embedded mode, I'm not sure we can really do something about that. I could ask one of our clients who provided us a testing environment to allow us to test the remote console.

Regards.

I am using version 11.1.0.0. I was able to get the page to open externally and as you mentioned it does not autofill. I would prefer to keep using the built in function on a single server entry instead of creating a Web Browser subentry for this, so we will just use it externally for now. If you could solve the issue with the .NET remote console that would be ideal. Appreciate you taking a look.

We'll check and see if we can have a testing environment for this feature, but it's possible there is not much that can be done at this moment.

Regards,

Hello,

we have same issue. it would be really nice if you find a possibility to user remote-console without use of extern-mode + ie-plugin.

if you need futher logs or anything, just tell.

kind regards

Has this issue ever been resolved? I am having the same problem. Remote console works just fine if I run it from the web browser on the same computer that RDM is installed on.

The error I receive when I launch remote console:

"Cannot download the application. The application is missing required files."

Same here. Windows 10, RDM 11.6.2.0, tested both 32-bit and 64-bit versions. Java remote console works, .NET fails, although it does work in regular Internet Explorer on the same machine.

What do you mean by .NET fails? Do you get an error?

Yes, I get this error:



Clicking on 'Details...' gives me a text file which I attached to this message.

Also, I was a bit hasty in claiming that the Java IRC (Integrated Remote Console) works - it does open, but it is completely unresponsive, and so is RDM in the background until I close the Java IRC window.

I receive the exact same error. My log file is attached.

Hi,
We use the Microsoft ActiveX. I'm not sure if we can do anything. You could try to create a web browser session with Chrome to see if it works.

Hi David,

This issue is occurring from within RDM, not in the browser. When I connect to the ILO web page in Internet Explorer, remote console runs as expected. When I connect to the ILO through RDM, remote console malfunctions in the way described earlier in this forum thread, by myself and others. Whether or not it works in Chrome is beside the point. I can provide a video capture of the problem if it helps to clarify the problem.

Hi,
My point is that we don't have the control over the ActiveX. We can't fix the Microsoft code. Our only solution is to find workaround and unfortunately a video will not help.

What will help then? Like I said, ILO remote console works fine in Internet Explorer. It sounds like you are saying the ILO remote console plugin for RDM doesn't work and it can't be fixed. Looks like this forum thread outlining the same problem is 6 months old, which kind of indicates that Devolutions can't fix it.

Exactly Chris,
We haven't found a solution or a workaround. The ActiveX does not seems work with this clickonce application.

Sorry about that.

1. On the prompt screen, enter the administrative login information. ...
2. After a successful login, the administrative menu will be displayed. ...
3. On the Information screen, you will be offered the . ...
4. The remote console will open in a new screen.
5. You can now use the remote console .