Entry of type "Change Log"

Hello,

I'm setting RDM for a group of users managing and doing support of a cloud based platform.
RDM perfectly fits the need.

I created a hierarchy where hosts are grouped by customer.

Last week-end we had an issue with a customer and a call was opened on our duty line.
The root cause was a change performed by the team managing the platform.
Unfortunatelly, the support team was not aware and lost precious time.

There are several ways to address the problem.
Nevertheless, RDM will soon be the ONLY way to connect to the machines and I though we could have an entry "Change Log" at the root of the customer group (with its sort priority set high so it stays first).

I tried the "Note" entry type and it is nice because there is no need to open it as it displays in the dashboard.

I would find it even better if there could exist an "Change Log" entry type that would structure it even better on the dash board and force the team managing the customer to format the change log "lines" always the same way.

If your proposal is to use the "Note" entry type, may I kindly ask you to make the dashboard display it in Rich Text as it displays it in plain text as of now.

Thank you,

Pierre