Proxy Timeout
Hello,
I haven't configured any proxy servers in RDM, Windows (Internet Explorer), Firefox, ....
When I'm connected to a customer, than it is possible that I can only access the Servers from the customer and don't have Internet Access except for the VPN tunnel. So If I try to connect via e.g. RDP to the customer, than RDM will stop responding for maybe 20? Seconds and a Popup Message will appear If I want to configure a proxy server. I will always decline this message and the connection will succeed.
Could you please verify if this is a bug or expected behavior? Can I disable this somehow?
-Green
All Comments (4)
Hello,
Could you verify the logs in Help->View Application Logs?
What kind of VPN do you use?
David Hervieux
It is a CheckPoint Connection, but I'm connecting by hand because of an security Token.
When I connect to an RDP Session I will receive the following log messages:
15:05:16
System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond <IP OF RDP SERVER>:80
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetResponse()
at Devolutions.RemoteDesktopManager.Business.WebBrowserManager.GetWebFileSize(String url)
15:05:40
System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond <IP OF RDP SERVER>:80
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetResponse()
at Devolutions.Utils.StreamUtils.ReadFileStreamFromWeb(String filenameUrl, Boolean useDefaultCredentials)
at Devolutions.RemoteDesktopManager.Business.BusinessHelper.GetXmlStringFromWeb(String url)
15:05:40
Unable to access the url:http://remotedesktopmanager.com/data/Addoninfo50.zip
Could you export me your logs and send me the file in private message? Just for 1 day please.
David Hervieux
Hi,
I've made change and you will be asked only once.
Regards
David Hervieux