Unable to upgrade Remote Desktop Manager

Hello,

To get links for previous version downloads, please consult http://help.remotedesktopmanager.com/installation_previousversion.htm

Best regards,

Here is the link

http://cdn2.devolutions.net/download/Setup.RemoteDesktopManager.11.0.10.0.exe

Hi Guys,

Thanks for the quick reply!

I downloaded a copy of the msi it was requesting but it says "The file Setup.RemoteDesktopManager.11.0.10.0.msi" is not a valid installation package for the product Remote Desktop Manager. Try to find the installation package 'Setup.RemoteDesktopManager.11.0.10.0.msi' in a folder from which you can install Remote Desktop manager.

Any ideas?

Regards,
Peter

Hello,

Could you try to run the Microsoft Fix It tool to repair problems related to installation or removal of programs on computer.
https://support.microsoft.com/en-us/mats/program_install_and_uninstall

Best regards,

Hi Jean,

Yep that fixed the problem.

Thanks for your assistance.

Cheers
Peter

Hi Jean,

Yep that fixed the problem.

Thanks for your assistance.

Cheers
Peter

Hi,

same problem here with Windows 10 64 but the FixIT Tools is not supported für Windows 10! Thanks Microsoft, again.

Any idea how to fix it without?


Best regards,

Timo

You could try to download the zip file and overwrite the content of your installation.

http://remotedesktopmanager.com/Home/ThankYou?f=RDMbin

Regards

Thank you. But it was for the 2.0.4.0 msi free version...

No problem here is the link:

http://remotedesktopmanager.com/Home/ThankYou?f=RDMFreebin

The Microsoft tool does actually work on Windows 10, its just you can't download it from a windows 10 machine. Log onto a windows 7 or 8 and download it there.