Locked out of RDM after Windows 10 update today

Locked out of RDM after Windows 10 update today

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The Windows 10 update that I installed this morning took a long time and was a major release, I even had to reinstall RSAT because the tools disappeared.

When I went to launch RDM, it asked me for my windows credentials as I have it setup to do, but every time I try to login it tells me I have an invalid password entered.

I've checked my account isn't locked out, I've tried repairing the installation and rebooting but nothing so far has worked.



How can I regain access to it?

Thanks!

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All Comments (7)

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Hello,

What version are you running? We had released a fix in v11.0.5 or 6 I believe

Regards

Maurice

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I'm running RDM Free 2.0.5.0.



Jarrod

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Hello,

RDM Free Edition 2.0.6.0 has been released. Could you give it a try
http://remotedesktopmanager.com/Home/Download

Best regards,

Jeff Dagenais

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Installing/upgrading to this latest version did the trick, I'm able to get back into RDM Free. I think Microsoft messed things up a bit with this last windows 10 update, it broke Remote Server Admin Tools, my Antivirus had to be reinstalled and this weird issue where I was locked out also occurred.

Thanks for your help.

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i also have the same issue, how can I recover the password?
i found many password recovery on windows 10, but i'm not sure if it works.
source: https://www.iseepassword.com/

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I knew my password, but there was some bug preventing me from logging in. There was an update available, after installing that update, I was able to login again. I hope this helps!

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@bolly jacjnk,

What version of RDM are you using?

Could you post a print screen of the window that you see.

Best regards,

Jeff Dagenais