Can't install new version, requires previous installer

Can't install new version, requires previous installer

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So I want to upgrade the RDM to newest version but when I try and install a window pops up looking for the directory of the previous version. I don't have it because it was old. So I tried to uninstall and reinstall, same pop up comes up on the uninstall. So I can't uninstall or install the latest version. I tried the removal per http://help.remotedesktopmanager.com/index.html?installation_uninstall.htm but the windows - Network resource is unavailable find alternate path

All Comments (1)

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Hello,

Are you running Windows 7, 8.1 or 10?

If you are running Windows 7 or 8, could you try to run the Microsoft Fix It tool to repair problems related to installation or removal of programs on computer.
https://support.microsoft.com/en-us/mats/program_install_and_uninstall

Best regards,

Jeff Dagenais

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