Top section of remote desktop non-usable.

Top section of remote desktop non-usable.

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When I am connected with RDP to a machine the top section of the screen seems to not respond to clicks. If I have a maximized window for example I cannot click on the X in the upper right. I typically have the top ribbon minimized.

All Comments (5)

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Hello,

Is it possible for you to post a print screen of the issue.

Best regards,

Jeff Dagenais

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Here is the screenshot you requested. In it I am unable to click on any of the buttons in the upper right corner of Internet Explorer. I can still close it by right clicking the icon in the task bar and clicking close though.

Example.png

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Hello,
Could you check the section about the unresponsive area in the trouble shooting section?

http://help.remotedesktopmanager.com/troubleshooting_rdp.htm

David Hervieux

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That seems to have resolved it. Is there any way for you to adjust that within the application or make a setting for it? The problem is that every time the application updates that step would need to be done again as the shortcut is recreated. Thanks!

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I'm not sure if we can do anything for that. I will investigate

David Hervieux