Secret Server "unable to validate connection settings."

Secret Server "unable to validate connection settings."

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I'm trying to integrate with Secret Server, but get a javascript "expected html" error followed by "unable to validate connection settings." I'm not sure how to troubleshoot this (the credentials are good), and would appreciate any direction. Thanks!

RDManSecretServer[1].PNG

All Comments (5)

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It looks like we are trying to get the favicon.ico file, but that authentication kicks in and prevents us from getting it.

What version of SecretServer are you running? We have both 8.8 and 8.9 and do not experience this issue.

Also, what version of RDM are you running?

Best regards,

Maurice

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Thanks for the quick reply, here are the versions: SecretServer 8.9 Enterprise Plus, and RDM 10.1

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Hello,

Just to be sure, you are creating a credential entry that points to SecretServer, as opposed to creating a web entry that attempts to log-in to secret server, right?

Maurice

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Hello,
Yes, that's correct. I'm creating a credential entry that points to SecretServer. I include the SS URL, my username, and hit OK--then I am prompted for my password, I type it in, and move forward, then get the JS error followed by "unable to validate..."

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private message sent

Maurice