open prompt for credentials not sending password

open prompt for credentials not sending password

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I'm running RDM 11.0.8. When I right click on a session and choose open with parameters > open (prompt for credentials), it only seems to pass the domain and the username, not the password. This is for RDP sessions. I always have to type the password manually on the login screen.

Am I doing something wrong or is this a bug?

Thanks

All Comments (9)

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Hello,
I've never heard of a bug like this. Does it work if you type the password in the session directly? I'm asking this question to be sure that it's not a policy on the host machine that prevent the automatic login.

Regards

David Hervieux

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David Hervieux

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Hi David,

Following your suggestion, I went back and tried a few things. The problem appears to be caused by my having set a user specific setting on the session.

There are no credentials set for this particular session.

I have a user specific setting saying to override the credentials with my personal credentials. When I choose the option to prompt for credentials, it doesn't seem to pass the password, only user and domain.

If I edit my user specific settings and remove the credentials override, then the open prompt for credentials) seems to work. For fun I tried the option to select credential entry and that worked.

Long story short, the problem seems to happen when I have a user specific setting set to override the credentials with my personal credentials, and I select the option to open (prompt for credentials).

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I will ask our QA to reproduce this for investigation. Your details helps us a lot.

Regards

David Hervieux

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Hi David,

Did QA have a chance to look into this and if so, were they able to reproduce?

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Yes and we have made a fix. I don't remember (Hubert did the fix and he has left for the week end) if it's in the latest update 11.0.10.0.

Regards

David Hervieux

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I just downloaded and tried 11.0.10 but it doesn't look like the fix made it. I'll wait for the next update then.

Thanks

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seems to be fixed in 11.0.11 (just like the release notes say).

thanks!

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Great!

David Hervieux