RDM "Object reference not set to an instance of an object"
hello,
We have devolutions server in 3.0.0 version.
Today i have update my RDM to 11.0.9.0 and after update, we can't use RDM.
With RDM in lower version it's works.
We have multiple users with this probleme and we can't work.
Regards
All Comments (5)
Hello Matthieu,
What DVLS version have you installed? Do you have the 2-Factor enabled for those users?
One last thing could you switch to Web service in the Advanced - Service Type?
David Hervieux
DVLS is in 3.0.0 version. Remote Desktop manager client is in 11.0.9.0
We don't have 2 factor enabled.
When i switch to Web service client it's not work
with 10.0.6.7.0 version with client it's work. And with version befor 11.0.9.0 it's works
Hello,
Could you send us your application log. You will retrieve them in Help -> View Application Log.
Please send them at support@devolutions.net.
Let us know when it's done.
Best regards,
Jeff Dagenais
I have send my log on support
i have update my server in 3.0.2.0. It's works. Thanks