Cisco AnyConnect VPN client - Wronr error message after successfull connection

Hello,

Could you share with us the type of vpn that you are using? Each type has its particularities.

Best regards,

Cisco Anyconnect
IPSEC

Hello,

What version of RDM are you using?

Make sure that you are using RDM 11.0.6.0
http://remotedesktopmanager.com/Home/Download

Best regards,

it shows 2.0.1.0

Yo uare using RDM Free or Enteprise?

Free

Any update?

Hello,
I'm about to release a new build with some fix for the VPN. You will be able to verify if it resolves your issue.

I still get the same error with version 10,0,10586,0

What RDM free version do you use?

2.0.6.0

I updated to 2.1.0.0 today and still get the same wrong error message.

The Cisco AnyConnect VPN Client is from VPNAddOn.dll version 3.0.13.0

I also get this message on the jumphost when I'm using cisco anyconnect

"Unable to open VPN connectio, do you want to continue?", I confirm with "Yes".
And when I logoff from the client his server it won't close the vpn connection it does not matter if I have selected on session close or confirm disconnect

I use rdm version 11.1.0.0 with VPNAddOn.dll 3.0.19.0
When I make the connection without the jumphost everything is fine

It does open even if you get the error message?

Yes it does open

Yes it does open

Hello,

Sorry for the delay. Is the Cisco AnyConnect window closed by the time the "waiting for vpn" window closes (see screenshot)? This might be what causes this issue.

Regards,

Hubert,
In the movie you can see what everything, after I logged off from the client his server the connection will not be disconnected.
The program that I used to make the video is icecream.me


But the movie is to big to upload to you so how can I get it to you

Yes, the console window is closed in about 5 seconds after initiating. Regardless if i wait for the full 15 seconds of the waiting window, it always happens.

@Sebastiaan, many of our customers use https://www.wetransfer.com to send us large files, just send it at support@devolutions.net

@Maurice, send the movie with wetransfer to you

we have received it and it has been transferred to Hubert.

Thanks

@FriFra: Version 3.0.20.0 of VPN add-on is on our website now, could you try it out and see if it helps? I tweaked something in regards to the prompt for the VPN not having opened, which might fix it not closing afterwards.

@Sebastiaan: I'm not sure if it will fix the issue since it is used through RDM Jump, but you could try out version 3.0.20.0 too. I'll investigate more next week when I have more time.

Regards,

Hubert, after a quick test it seems that the message did not come and that after the logoff the connection was disconnected. I wil test it further on monday

I normally keep programms up to date... not so with these plugins. I simply want find them - only references to an old version. I suggest to include plugins into the update process.

Hubert, with version 3.0.20.0 of the vpnadd-on it works no errors.
As FriFra said can the add-on be installed with the update

Thank you for the feedback! We actually already have this idea to update the add-ons at the same time as RDM on our todo list. We hope to be able to add an option for this down the line.

Regards,

I updated to the latest vpn plugin and now all works fine.