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no error message 'access denied' in embedded RDP connections

no error message 'access denied' in embedded RDP connections

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Aysun

Hi


an user tried to log on to a server on which he has no access. When he opened the RDP link external, he got the message 'access denied' as expected.

But when he opened the link in embedded mode, he got nothing...
After entering his username/passwort and connecting to the server, the login window suddenly disappeared.

Our default setting is to open the RDP connections in embedded mode, so it's helpful to get this error message in this mode, too.

Is it also possible to get the error message 'access denied' in the embedded mode?

Thank you in advance.

Kind regards,
Aysun

All Comments (5)

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Jeff Dagenais

Hello,

Is there an error in the application logs? You will retrieve them in Help -> View Application Log.

Best regards,

Jeff Dagenais

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Aysun

Hi,

sadly, there is no log entry at the time of occurence of the issue.

regards,
Aysun

Update:

I will try it again tomorrow.

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Aysun

Hello Jean,

I tried it again, but I couldn't find an error in the application log.

regads,
Aysun

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Hubert Mireault

Hello,

Sorry about the delay. This feature will be available in the next version of RDM.

Regards,

Hubert Mireault

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Aysun

Hello,

Many thanks. It works fine.

regards,
Aysun