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Upgrade to RMD11

Upgrade to RMD11

avatar
john.chen

Hello,

I would like to upgrade our RDM server/DB to the latest version which is 11 at the moment.

We are running Remote Desktop Manager Enterprise Edition version 9.2.10.0.

Does that mean I need to upgrade RDM install on the server to the latest version first and then use the "Update Database" function outlined in the article below?

http://help.remotedesktopmanager.com/index.html?datasource_rdms_install.htm

Thanks.

Kind Regards,
John

All Comments (1)

avatar
Maurice Côté

Hello,

Is RDM mission critical for your organisation? A safer approach would be to deploy to a staging instance and have a health check before deploying to the whole team.

On the other hand, if you can afford to have an outage of a few hours in case you run into issues, I would recommend the following.



















In case you run into issues, unzip the archive of the web site and restore the DB backup.

Again, for a mission critical system we would recommend you perform a limited roll-out to ensure your workflows are all supported to your satisfaction prior to impacting all of your staff.


Best regards,

Maurice