I'm currently looking into setting up two-factor authentication for all of our users, but I'm a bit uncertain of what is the correct/best way to set this up?
We have RDM with around 50 users and a Devolutions Server 3.0 which is connected to an MS SQL server.
In different locations I'm seeing settings for two-factor, but what is the correct way to set this up? And at what level? On the Devolutions Server, or on the data source?
When I try and setup two-factore on the data source level, and try to select the 'fore data source two-factor authentication' I get an error stating that you need to configure two-factor in the data source before enabling this option, but wasn't that was I was doing? What options do I need to set?
I also tried to configure two-factor on the Devolutions Server, I can configure the two-factor settings, and I guess i need to configure the settings of the users (?), but when I select Manager Users from the Devolutions Server console, the two-factore 'Configure' button of the users doesn't seem to do anything.
When I go to Administration / Users and go to a user and click on 'Configure' I get an 'Object reference not set to an instance of an object' error:
NullReferenceException - Object reference not set to an instance of an object.
at DevExpress.XtraPrinting.Native.IEnumerableExtensions.ForEach[T](IEnumerable`1 en, Action`1 action)
at Devolutions.RemoteDesktopManager.Forms.FrmTwoFactorConfiguration.c69ae3f3c12239a7b16bed0123734a3a2(Object c19f185fd70cefc696ba148af1c4faf54, EventArgs cf1018bb83ec7debd818319fd3cb4844e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at Devolutions.RemoteDesktopManager.Forms.FrmBase.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Hello Kees,
I will assign this to one of our engineers. Our office are closed today it's the Canadian Thanksgiving.
David Hervieux
Just to be sure, what RDM version do you use?
David Hervieux
I'm using RDM 11.0.1.0
Has one of the engineers had a look into this problem already?