RDM 11.0.x prompts to update browser

Published 10 years ago

Since installing v11.0.0.0 and now 11.0.1.0, RDM displays a yellow alert when opening a LogMeIn session that says "To get the best experience with LogMeIn Central, please upgrade your browser." The machine is running Windows 7 Pro 64-bit with the latest Internet Explorer, Firefox, and Chrome browsers.

Best I can recall, RDM 10.x did not display this message. Not sure if this is an RDM issue or LogMeIn issue. Is anyone else seeing this?

All Comments (4)

Jeff Dagenais

Published 10 years ago

Hi,

Could you post a print screen of the error message please.

Best regards,

Jeff Dagenais

rborup

Published 10 years ago

Here's a screenshot of the message.

RDM Browser Update Msg.png

Jeff Dagenais

Published 10 years ago

Hi,

Could you try to uncheck the Sandbox Process option in the properties of your LogMeIn session

Best regards,

Jeff Dagenais

2015-10-08_18-44-27.jpg

rborup

Published 10 years ago

> Could you try to uncheck the Sandbox Process option in the properties of your LogMeIn session

That seems to work. The "update your browser" message does not come up when launching a session in embedded display mode with the Sandbox Process option unchecked. Not sure I want to run outside the sandbox, but that's a different question.