Port Forward - Fatal Error

Port Forward - Fatal Error

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kelemvor

Howdy,

We've been getting this at random for the past few weeks. When we get the eror and click OK, the tab for the Port Forward icon disappears but it doesn't seem to disconnect the sessions I have open.

No idea what's causing it or if there are any logs I can submit since the window closes as soon as I click OK.

Thanks.

All Comments (28)

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Hubert Mireault

Hello,

Do you get the error after the portforward connection has been connected for a long time, or is it after it opens? If there are any logs they should be located in the Help tab of RDM then in application logs.

Regards,

Hubert Mireault

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kelemvor

It's after it's been open for a while. Sometimes a few hours, sometimes 15 minutes.

I checked the Application Log and there is only a bunch of info about DB Upgrades. Is there somewhere I can turn on extra logging?

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David Hervieux

Hi,

I will assign this to Denis. Have you tried RDM 10.9.12?

David Hervieux

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kelemvor

I'm on the latest Beta. It's been happen for the last few versions but is random.

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kelemvor

Just checked with others in our area and we're all getting this error periodically. Let me know if I can provide any info from my side to help narrow down what might be causing this.

Thanks.

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Hubert Mireault

Hello,

Does the "Fatal error" message box contain any additional info? It should contain at least a longer message starting in RDM 11. Could you try the latest version of RDM which should be 11.0.8.0?

Regards,

Hubert Mireault