Tools credentials not applying to Terminal Services tool

Tools credentials not applying to Terminal Services tool

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I have noticed that there seems to be a bug where the credentials specified for Tools in RDP sessions do not fully apply to the Terminal Services/Sessions screen.

Scenario 1:







Scenario 2:









Based on these results, it would seem that the designated credentials are used for viewing the terminal sessions, but not used for the logoff command. I could not find any other place to designate credentials that would apply to said logoff command.

Edit:
RDM Enterprise 10.6.7.0
Test scenarios involve RDM running on Windows Server 2012 R2, and reviewing remote terminal sessions on other Windows Server 2012 R2 servers.
edited by bradleym@netgainhosting.com on 8/12/2015
edited by bradleym on 8/12/2015

All Comments (4)

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Hello,

Just yesterday I was working with another user and one of three servers was experiencing the issue.

During our investigation we found that even the "Send message" would not work.

Are you using the IP or host name to connect?
Do you have other servers that you could test with?

Best regards,

Maurice

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It happened on every server I tested where the user account my RDM instance was running under didn't have admin rights on the remote server. I'm connecting via DNS hostname, not IP address or short hostname. It's possible the Send Message command didn't work either, though I didn't test that.

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we will wait on your results to ask further questions. We have seen that if the SendMessage does not work, the logoff will not as well.

Best regards,

Maurice

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I confirmed that Send Message also doesn't work. Those commands only work if the user account RDM is running as has the necessary control permissions on the remote RDS server (Security tab in the RDP-Tcp connection properties in tsconfig.msc).