Application ist crashing

avatar

The remote desktop manager is crashing frequently.
We are using a sophos vpn connection. If I'm logged out there the application almost crashes before I can reconnect.

RDM_Crash.png

All Comments (6)

avatar

Hi,
Look like the application is unable to load some dll perhap the VPN is causing an incompatibility. What version of RDM do you use exactly? Have you used the installer or the zip file to install it?

David Hervieux

avatar

I recently updated to version 6.3.9600.16384.
I used the automatic update from the app.

avatar

Hi,
Could you verify in the about because this seems to be the RDP version.

David Hervieux

avatar

Sorry, you are right.
1.6.0.0

RDM_Version.png

avatar

Does it crash if you don't use the VPN and you just try to open a web site for example?

David Hervieux

avatar

Do you see anything in the Event Viewer after a crash?

David Hervieux