Not able to connect to server. 131084 error

Not able to connect to server. 131084 error

avatar

I have been using the app on windows for a couple of years now. I am switching to a mac, so I installed the mac version. I can get the RDC to work if I use external as the Display mode. But it does not work in Embedded. I have set the default to Embedded in preferences and I have tried unchecking the "Activate network level authentication". Below is my level 1 logs. I have changed the server names for privacy.

[6/5/2015 11:41:45 AM]DEBUG SecurityDataSource.IsSupported is False, exiting A.cc86f0563c4da2f0398d320f2c4d69007

[6/5/2015 11:41:45 AM]DEBUG Loading connection SRQMSC01DV

[6/5/2015 11:49:18 AM]DEBUG SecurityDataSource.IsSupported is False, exiting A.cc86f0563c4da2f0398d320f2c4d69007

[6/5/2015 11:50:00 AM]DEBUG SecurityDataSource.IsSupported is False, exiting A.cc86f0563c4da2f0398d320f2c4d69007

[6/5/2015 11:50:00 AM]DEBUG Loading connection Server123.company.lcl

[6/5/2015 11:50:02 AM]DEBUG Opening in Console / Admin mode

[6/5/2015 11:50:03 AM]INFO RDP - OnConnected:131084 / Failed to connect to the host (131084).

[6/5/2015 11:50:09 AM]DEBUG SecurityDataSource.IsSupported is False, exiting A.cc86f0563c4da2f0398d320f2c4d69007

[6/5/2015 11:50:09 AM]DEBUG Loading connection Server123.company.lcl

[6/5/2015 11:50:23 AM]DEBUG SecurityDataSource.IsSupported is False, exiting A.cc86f0563c4da2f0398d320f2c4d69007

[6/5/2015 11:50:23 AM]DEBUG Loading connection Server123.company.lcl

[6/5/2015 11:50:23 AM]DEBUG SecurityDataSource.IsSupported is False, exiting A.cc86f0563c4da2f0398d320f2c4d69007

[6/5/2015 11:50:23 AM]DEBUG Loading connection Server123.company.lcl

[6/5/2015 11:50:24 AM]DEBUG Opening in Console / Admin mode

[6/5/2015 11:50:24 AM]INFO RDP - OnConnected:131084 / Failed to connect to the host (131084).

[6/5/2015 11:50:47 AM]DEBUG SecurityDataSource.IsSupported is False, exiting A.cc86f0563c4da2f0398d320f2c4d69007

[6/5/2015 11:50:47 AM]DEBUG Loading connection Server123.company.lcl

[6/5/2015 11:51:28 AM]DEBUG SecurityDataSource.IsSupported is False, exiting A.cc86f0563c4da2f0398d320f2c4d69007

[6/5/2015 11:51:28 AM]DEBUG Loading connection Server123.company.lcl

[6/5/2015 11:51:28 AM]DEBUG SecurityDataSource.IsSupported is False, exiting A.cc86f0563c4da2f0398d320f2c4d69007

[6/5/2015 11:51:28 AM]DEBUG Loading connection Server123.company.lcl

[6/5/2015 11:51:29 AM]DEBUG Opening in Console / Admin mode

[6/5/2015 11:51:29 AM]INFO RDP - OnConnected:131084 / Failed to connect to the host (131084).

[6/5/2015 11:56:28 AM]DEBUG Opening in Console / Admin mode

[6/5/2015 11:56:28 AM]INFO RDP - OnConnected:131084 / Failed to connect to the host (131084).

All Comments (20)

avatar

Just for info I am on 10.10.3 OSx

avatar

Hi Chris,

Thank you for your info. We will look into that as soon as possible

Benoît Sansregret

avatar
dwinkler213
Disabled

Same issue thanks for posting the work around to open externally.

Been using for Windows for years no issues, downloaded mac version last week and hit this.

avatar

Hi,

The error code 131084 means that the security negotiation between your Mac and the remote computer has failed.

I need you to describe to me your remote computer setup.

Do you use a gateway?

Do you use certificate ?

What kind of certificate ?

Is there any VPN ?

Chris I know you tried to uncheck Activate network level authentication, Dustin did you try checking of unchecking it?

Regards,

Benoît Sansregret

avatar

No gateway

No cert other than the normal out of the box certificate

No VPN, I am on the same network as all the virtuals.

The setup is pretty simple and out of the box. I built a 2012 R2 server, added it to my domain, turned on RDC and connect to it via RDC. No special hardware here, no special security (other than normal AD).

I hope that helps.

avatar

Benoit, I would be happy to do a goto meeting or something like that if it helps you solve it.

avatar

I am also having this issue on 10.10.3.

avatar

Hi Luke,

As I explained earlier, this error happens because the security negotiation fails between your Mac and the remote computer.

Can you describe your setup a little bit:

What kind of windows are you trying to connect to?

Is there a Gateway, VPN or connection broker?

What kind of certificate do you use?

Regards,

Benoît Sansregret

avatar

Hi Benoit ,

I have the same problem .

With the software VPN Tracker I start an IPSec VPN tunnel.

I try to connect a Windows Server 2012R2 Std. , Windows Server 2008R2 Std......

All Microsoft RDP connections can not be opened .

The certificate is automatically from the Microsoft Windows Servers.

Regards David.

edited by d.metz on 6/10/2015

edited by d.metz on 6/10/2015

avatar

Hi Benoît,

The connection I am using to test is connecting to a Windows Server 2012 server, but I am unable to connect to any RDP servers whatsoever.

All of my connections do NOT require a certificate, gateway, or VPN. They are all servers on the local LAN.

I should note that my connections are synced between my Mac and PC. The same synced connections work on Windows, but not my version of OS X.

avatar

Thank you for your update Luke I will update you as soon as I have updates on this.

Benoît Sansregret

avatar

Hi Benoit,

it is possible to make a downgrade to the previous software version?

At the moment I can not work.

avatar

Hi d.metz,

Yes it is possible. Just download the previous version here http://cdn.devolutions.net/download/Mac/Devolutions.RemoteDesktopManager.Mac.2.0.4.0.dmg

Open the package and replace your current Remote Desktop Manager.app in your Applications folder with the one you just downloaded.

That should do the trick

Benoît Sansregret

avatar

This works for me.

Hi d.metz,

Yes it is possible. Just download the previous version here http://cdn.devolutions.net/download/Mac/Devolutions.RemoteDesktopManager.Mac.2.0.4.0.dmg

Open the package and replace your current Remote Desktop Manager.app in your Applications folder with the one you just downloaded.

That should do the trick

avatar

This works for me, but I can't copy/paste text or files.

This works for me.

Hi d.metz,

Yes it is possible. Just download the previous version here http://cdn.devolutions.net/download/Mac/Devolutions.RemoteDesktopManager.Mac.2.0.4.0.dmg

Open the package and replace your current Remote Desktop Manager.app in your Applications folder with the one you just downloaded.

That should do the trick

avatar

Hi Chris,

Version 2.0.4.0 had an issue with the clipboard that 2.5.0.0 was supposed to fix.

Just to make sure the next release contain the correct fix are you trying to copy text from your Mac to the remote computer or the other way around?

Thank you

Benoît Sansregret

avatar

Both Mac to PC and PC to mac do not allow copy/paste.

Hi Chris,

Version 2.0.4.0 had an issue with the clipboard that 2.5.0.0 was supposed to fix.

Just to make sure the next release contain the correct fix are you trying to copy text from your Mac to the remote computer or the other way around?

Thank you