RDM 8.0 unresponsive

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I just downloaded the latest RDM 8.0 (Enterprise) and running on Windows 7 (with all latest updates).

After I open my remote session, the remote window does not respond to my clicks. The remote machine works fine if i open it externally (regular windows remote desktop)

I am also unable to move the RDM window itself around my screen. If I hold my mouse left button on title bar on RDM window and try to move, it does not respond.

The Dashboard tab also cannot be closed.

Any help appreciated.

All Comments (5)

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Could you try the Classic UI in the application option?

David Hervieux

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Thanks for your reply David. Where do I find the "Classic UI" option? Im not able to find that.

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It in File->Options on the General tab page, right hand side

David Hervieux

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Ok, I changed it to Classic UI. The RDM window screen is not stuck now.

But I have another issue (I had the issue in RDM 7.x version also):

If i open a session in either embedded or full window, the remote server behaves like this:

- i can click on any scrollbar within the remote computer
- but the taskbar is unresponsive (cannot click on Start menu item or other programs in task bar)

If i open a session with external (regular windows 7 rdp) everything works fine.

This practically renders using the RDM useless, i cannot embed multiple sessions under RDM or use stored passwords.

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Could you try to right click on RDM, select the Compatibility tab page and "Disable Display Scaling on High DPI settings" ?

David Hervieux