Crash on close child window

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RDM crashes, when I try close iDrac virtual console session.
Please resolve this issue. I uploaded ScreenRecord https://hotfile.com/dl/181148823/0785930/1.7z.html (2.1 Mb).
edited by adm on 11/26/2012
edited by adm on 11/26/2012

All Comments (10)

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Hi,
Could you take a look at this topic (AccessViolationException - Attempted to read or write protected memory)?

http://help.remotedesktopmanager.com/troubleshooting_webbrowsers.htm

Also I will need your application log located in Help-<View Application Logs. You can clear it and reproduce the error. Send it to me after that at support at devolutions.net

David Hervieux

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Hello, thanks for response. I turn on debug option and reproduce error. File size is a tiny and I attach it.
I don't think that this DEP-related issue. This type of error is well-known. But I try add RDM to DEP-exception. No effect.







RDM simply lose externally closed tab and trying to use object that doesn't exist yet. Adding extra block "try {} catch {}" in code may solve the problem.

Sorry for my english.

RemoteDesktopManager.txt

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In the meantime, could you try to use the old UI. This is in the General tab page in the application options: File->Options

David Hervieux

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David Hervieux

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In the new build there is no popup with NullReference error (only script error), but main window same as close unexpectedly. Main process continue running and I could run commands from tray icon context menu, but main window not showing again and I don't see anything (sometimes this context menu freezing on first level and I can't view submenu).
Application Log don't contain any useful info. With Old UI same situation (no nullreference message, only script error, same as previous build).
edited by adm on 11/28/2012

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Could you try to disable the script error in the web browser config?

David Hervieux

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Do you reproduce it on another machine?

David Hervieux

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Yes, on clean test windows 7 same situation.

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Do you have the crash if you open it with the embedded firefox?

David Hervieux