openVPN problem with german version / authentication

Hi,
Could you post the a print screen of the authentication dialog. RDM is looking for a specific title to find the window and I suspect that it might have changed or it could be different. I have verified and we already are looking for those window titles

"Authentification d'utilisateur", "Benutzer Authentifizierung", "Autenticazione dell'utente"

I think that RDM must also be executed with the Run As Administrator to open this VPN.

Regards

Hi David,

unfortunately, this does not work, neither by running as Administrator nor with your window titles.





Best,

Stefan

Are you able to reproduce it on another desktop?

same problem on every workstation on our network.
Win7 pro 64bit and Win8.1 64bit

I will ask Hubert to add little debug to list the window title that we find. This will at less give us a clue to verify if we find it.

Hello,

I attached to this post an updated version of the OpenVPN addon. You can install it by putting it in %LocalAppData%\Devolutions\RemoteDesktopManager. This will overwrite the previous version of the add-on.

With the new version, you should have a new tab in the settings of the Open VPN connection called "Settings", which will have a checkbox to enable debugging. When you run the connection, it will show you the list of windows that were found if it could not send the username and password to the login window.

Could you test this out and see if RDM manages to find the login window?

Regards,

Hello Hubert,

The following relevant window titles were found:
OpenVPN - Benutzer Authentifizierung
OpenVPN Verbindung (Host XXX)
Remote Desktop Manager
Remote Desktop Manager [Dashboard]
RemoteDesktopManager


The system still says: Can't find the window name: OpenVPN - User Authentication

Best,

Stefan

I think I found the issue, could you give this version a try?

Regards,
edited by Hubert Mireault on 4/29/2015

Works fine !

Thanks

Stefan

Hi,
im also having this problem. With openvpn 2.30. x64 with latest release of rdm.

ANy suggestion? what is going wrong.

sometimes user authentication screen does come up some times not!

Hello,

Did this problem start occuring after you updated RDM or the OpenVPN add-on?

Regards,

HI

no it is a new installation of rdm and open vpn.
Never used it before

Thank you for the information, we'll check this out as soon as possible.

Just a quick question, is your authentication window in a different language, like German?

Regards,

Hi

installed in dutch, but tried it also in english language

Hello,

I've been trying to reproduce your issue but I've been unable to. Did you make sure to check the option "Use auth" to force the prompt:



Regards,