openVPN problem with german version / authentication

openVPN problem with german version / authentication

avatar

Hi folks at Devolutions,

thanks for providing such a great tool which we use daily with nearly 1000 remote hosts to connect to.

We recently added a customers network openVPN connection which requires authentication with username and password.

This does not work at the moment as RDM waits for a window named "OpenVPN - User Authentication" but the window

is named "OpenVPN - Benutzer Authentifizierung".

I have read about similar problems but all of these should be fixed by now as the forum entries are quite old, so we obviously

"found" a new situation.

Version 10.5.1.0

Can you have a look into that ?

Best regards from sunny Germany

Stefan

All Comments (15)

avatar

Hi,

Could you post the a print screen of the authentication dialog. RDM is looking for a specific title to find the window and I suspect that it might have changed or it could be different. I have verified and we already are looking for those window titles

"Authentification d'utilisateur", "Benutzer Authentifizierung", "Autenticazione dell'utente"

I think that RDM must also be executed with the Run As Administrator to open this VPN.

Regards

David Hervieux

avatar

Hi David,

unfortunately, this does not work, neither by running as Administrator nor with your window titles.

Best,

Stefan

avatar

Are you able to reproduce it on another desktop?

David Hervieux

avatar

same problem on every workstation on our network.

Win7 pro 64bit and Win8.1 64bit

avatar

I will ask Hubert to add little debug to list the window title that we find. This will at less give us a clue to verify if we find it.

David Hervieux