Sessions hang with white screen
In v2.0.3.0, then sessions will eventually hang with a white screen, I have to disconnect, then reconnect to get it back. See attached screenshot.
/Jesper
All Comments (52)
Hi Jesper,
May I ask you what you were doing when the session hanged?
Are you using a connection broker or a Gateway?
Regards,
Benoît Sansregret
No connection broker or gateway, it's straight to the server over a VPN connection. It never happened in 1.0.14.0 or earlier.
It happens when I switch to a different session or go to a different application (Outlook, Slack etc.) then come back, it may have gone blank/white.
Sometimes it doesn't for a whole day, other times it happens immediately after I go to the other application (can see it turn white in the background).
Hi Jesper,
Unfortunately I've been unable to reproduce your issue here.
May I ask you to help me by sending me your application log?
You can get it by going to the help menu and clicking View Application log...
Thank you
Benoît Sansregret